Customer Service Manager

*** ******* ******, ********, ******* *****

706-***-**** Home or 706-***-**** Cell

im9aor@r.postjobfree.com

Dear Human Resource Director:

Would a Customer Service Manager major that is naturally inquisitive, wanting to know the how and why of situations, has excellent research skills supported by attention-to-detail, and whose eventual goals are to be in investigations in such areas as Customer Service Specialist, Customer Service Manager, Customer Service Supervisor or in a related area, be of interest to your organization? If so, please review the enclosed resume in application for a position within your organization.

While identifying my real career goals of investigations and then attaining the education to support those goals, I gained over eight and a half years experience in Customer Service for a large corporation. I had day-to-day contact with over a 150 customers resolving their service problems that required research and effective people skills that would not only resolve the product problem but would retain the customer for both the product and the retailer. The unique ability to “read” the person and situation resulted in my soon becoming the “go to” person in our company for other Customer Service Representatives and being selected to exclusively represent one of our largest retailers. I believe these people skills could be of great value in establishing a rapport with persons in order to gain information or to establish cooperative working relationships.

I am open to consider career opportunities at multiple levels of the career objectives I have listed above. I think my inquisitiveness and ability to master the details would be of value in any position in the right department. Whether I am preparing the reports, previewing summaries, being an investigator’s right hand, or taking an out-front position as an agent, I want an opportunity to prove myself in my chosen fields.

I would appreciate the opportunity to meet with you to discuss how I could be an asset to your organization. And, if you need any additional information prior to our meeting, please do not hesitate to contact me.

Thank you so very much for both your time and consideration.

Sincerely,

Wanessa M. Allen

Enclosure: resume

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