Experienced Customer Service/ Administrative Assistant

Theodore Bennett

**** ********** **. *********, ** 30815

Phone 706-***-****/ 706-***-****

E-mail: *************@*****.***

Experience

April 2009-July 2009 Systemax Services Deerfield Beach, Fl

Customer Service Agent/ Administrative Assistant

-Customer Service through emails and phone calls

-Process, data entry, and correction on rebates

-File, fax, scan, print, and sort rebate forms

-Label, collect, and distribute rebates through the mail.

-Create and edit spreadsheets and client invoices.

July 2006 –April 2008 Systemax Services Miami, fl

Processor/Data Entry Agent

-Answer e-mails from customers and respond accordingly

-Correct errors within rebate forms of customers via online.

-Process rebates/enter data in forms/correct problems within forms as well

-Receive and sort incoming rebate mailing documents

-Distribute mail throughout company department, as well as file rebate documents per vendor.

January 2006- May 2006 BuyKontrol Mortgage Inc. Miami, Fl

Administrative Assistant

-Open and close office, answer telephones, fax, file client folders

-Fill out mortgage papers, loans, sheets, and documents

- Advanced computer input of mortgage clients, document and record information to the most efficient method.

August 2004-June 2005 Florida Memorial University (School of Business) Miami Gardens, FL

Work Study

-Greet faculty, staff, and students entering the School of Business department

-Fax, file, sort, typewrite, enter data, scan, and distribute business students’ records and department information.

-Assist in School of Business Career Fairs and events.

August 2003- August 2004 Popeye’s Chicken and Biscuits Augusta, GA

Training Manger

-Train new hires to the restaurant

-Cashier (balance out register)

-Cook, food prep, and keep reserves up to store standards

-Maintain cleanliness throughout store.

Education

Hephzibah High School Hephzibah, GA 2000-2004

Received: High School Diploma

Florida Memorial University Miami, FL (Some college coursework completed)

Major: International Business

Skills:

55-60 wpm

10-key pad skills

Advanced Data Entry skills (9000-10000 keystrokes)-Alpha, Numeric, and Numeric with Decimals

Cash handling

Advanced Computer input -Microsoft Office Suite 2003-2007

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