Postal clerk

BRENDA S. BUTLER

*** *** ******, **********, ******** 22849

540-***-**** Cell 540-***-****

QUALIFICATIONS

Diligent, detail-oriented, and knowledgeable of all office functions. Excel at multi-tasking in a fast-paced environment along with excellent written and oral communication skills. Superior telephone, customer service and computer skills with proficiency in MS Word, Excel, and Outlook.

EXPERIENCE

2007 – 2008 Receptionist – Closing Coordinator, Transfer My Timeshare

Answered six line phone system, took accurate messages, opened and delivered mail, printed postage labels, proofed deeds, processed escrow payments, and submitted faxes.

2006 – 2007 Sales Specialist, Adams & Garth

Worked as a temporary employee conducting sales at Plow and Hearth. Processed customer orders, payments and refunds. Resolved customer product and customer service issues.

2004 -2006 Merchandiser, Ideal Merchandising

Worked in area Lowe’s stores. Performed cross management of products on shelves. Set up displays for new products. Set planograms. Changed and verified price labels. Kept up to date records of inventory. Returned damaged merchandise.

2001-2004 Front Office Manager, Dr. Leffie M. Carlton, III

Responsible for all front office and billing/collection activities. Performed registration, scheduling, surgery coordination, reception, check out, referrals and authorizations, electronic billing, collections, payment postings, insurance coding, and daily deposits. Sent out monthly statements. Maintained all patient files.

1996-2001 Human Resource Assistant, Augusta Correctional Center

Assisted the Human Resource Officer in delivering personnel related services to a staff of 450+ employees. Maintained and updated the Personnel Management Information System and the Benefits Eligibility System. Monitored timely submissions of leave and time records for each department. Reconciled and verified leave requests and keyed employee leave usage. Served as benefit administrator. Enrolled new employees in benefit programs, assisted employees with benefit changes, health claims, and requests for Family Medical Leave. Liaison with the Virginia Retirment System. Performed payroll support by monitoring and verifiying all requests for special payments, wage garnishments, and direct deposit initialization and changes. Assisted with classification and performance management. Performed new employee orientation. Maintained all Workers’ Compensation files and record keeping.

1989-1996 Loan Assistant, United National Bank

Assisted Loan Officers by interviewing clients, preparing loan applications, and processing of loans. Balanced various loan accounts. Prepared checks and made deposits. Prepared annual budget requests for the department. Completed title liens and releases.

AFFILIATIONS, SPECIAL SERVICES &TRAINING

President of Augusta Correctional Center Employee Fund. Member of the Board of Directors for Central Valley CASA-Court Appointed Special Advocates. Secretary of Craigsville Community School Organization. Notary Public of the State of Virginia.

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