Management Manager

PROFESSIONAL SUMMARY

** ***** ** ********** **** 14 years in Management: Business Development, Client Management, Consultant, Revenue Cycle VP, Patient Financial Services/Business Office Director, Educator

Positions with: Revenue Cycle Vendors, Acute/Specialty: For Profit and Non Profit Hospital/Health systems 25-500 beds, Group Multi Specialty Physician/Provider practices 2 to 500+ Practitioners

Extensive experience overseeing multiple projects simultaneously with over 400 FTE’s with up to 15 direct reports Reporting to the Executive level suite (CFO’s, CEO’s, President)

Business Development: Marketing, Trade Shows, Seminar production/presentation, Consulting, Contract development and management, Software Sales

End to End Revenue Cycle Management

o Workflow assessment and improvement implementation, planning and execution for: Compliance, Scheduling, Pre-registration processes, Point of Service, Charge capture, Coding, HIM/DNFB, Billing, Edits, Denial Management, Cash applications, Payer Contract, Early out/Self Pay, Bad debt Management, Vendor Management

KPI Metrics Management: DNFB, Gross to Net A/R, Net Daily Revenues, Day in AR Outstanding, Self- pay as a % Gross Revenue, Point of Service as a % of total Patient revenue, Bad Debt % of Net/ Gross Revenues Denial %, CWOT. Variance management with corrective action plan management and execution

Wide-ranging experience working with various practice management, business management and EHR/EMR based systems. Centricity, Epic, NextGen, Meditech, McKesson/HBOC, Cerner, 3M, HSS, Meta Health, TruCode, Complete Medical Solutions, Athena, Medical Manager, Alta Point, Medisoft; Extensive Experience with Microsoft Products

Conifer Health Solutions, Dallas TX January 2010 – Current

Regional Revenue Cycle Director

Freeport Health Network - Freeport, Il 7/2009-12/2009

Patient Financial Services Director

Professionals Choice Medical Business Solutions, LLC– Nationwide 1/2005-7/2009

VP Revenue Cycle Management

Community Medical Center Hospital –Missoula, MT 2003 - 2004

Business Office Director – Multi-Specialty Physicians

Professionals Choice Medical Business Solutions, LLC– Phoenix, AZ 1994 - 2003

Regional Revenue Cycle Manager