Administrative Assistant Sales
Resume:
Judy Dennis
Long Beach, CA ****2
*********@*****.***
SUMMARY
High-energy administrative assistant professional with a strong track record of developing customer loyalty and providing outstanding administrative assistant.
QUALIFICATIONS
Over 5 years experience in administrative assistant. Mastery of phone etiquette. Advanced knowledge of Microsoft Office word, excel, PowerPoint and access. Detail driven individual Mute-tasking is the norm in administrative assistant environment Answered incoming calls for technical questions, request for materials, expediting orders and entering sales orders. Heavy data entry skills entering sales order and creating spreadsheets. Handled administrative tasks such as creating new filing system, auditing credit related issues, creating business letters and new forms
WORK EXPERIENCE
2008 - 2009Customer Service/Administrative Support Aline Heat SealCerritos, CA
Supported three senior managers, balancing competing demands for time and assistance. Served as the “Go to Person” for scheduling all shipping for truck, air and ocean freight, and negotiated better shipping terms, saving 40% from previous levels. Tracked all sales orders from “cradle to grave” to ensure customer satisfaction.
2004 - 2007Senior Administrative Assistant Rep State of GeorgiaAtlanta, GA
Responded to 200+ people daily, on a public counter ranging from the homeless to entertainment stars. Nominated for Outstanding Administrative assistant Person of the Year for the State of Georgia, and finished in the Top Five of 60 Nominees. Trusted to protect sensitive, confidential and personal information of customers. Communicated with clients regarding procedures to make legal changes to birth records. Explained to general public complex laws and procedures regarding process for initiating
2003 - 2004Sales Associate Rich's MacysAtlanta, GA
Promoted a positive shopping experience for all customers. Processed sales transactions for designers’ women department. Average 50 per day Answered questions about pricing, upcoming sales, credit concerns and fashion.
EDUCATION El Camino College 01/10-05/10
Certification in Microsoft Office (Word, Excel, PowerPoint and access)Certificate in QuickBooks Pro 2010 Torrance, CA
Contact this candidate