Ty Anthony Howard, PMP

PO Box *****

Tallahassee, FL 32317

ikobig@r.postjobfree.com

480-***-**** Cell

PROFILE: Executive and “self-starter” with strong knowledge of IT Operations, technology and service delivery; highly motivated, enthusiastic, proven experience with technical infrastructure, business application and applied technology.

EXPERTISE/SKILLS

• Technical Infrastructure

• Governance Policy

• Technical Experience

• Integration Experience

• Lead Operating Plans

• Business/Financial Modeling

• Business Functionality

• Network Deployment

• Information Technology Management • Project Management Professional

• Executive and Hans-On Leader

• Product Development

• Enterprise Selection Process

• Software Development

• Alignment of Key Business Needs

• Understanding of Technology Trends

• Consulting Contractor

• IT Strategic Planning/Development

EXPERIENCE

Business Nova Consulting, LLC Phoenix, AZ

BUSINESS DEVELOPMENT-PROJECT MANAGEMENT CONSULTING Apr 2010-Present

• Launched Project Management Services Company to provide training, project management services, and solutions based selling; working to establish LLC, trademarks, logo and branding (developed sales and marketing model) and building team of consultants to provide and marketing expertise.

• Built online e-Commerce portal and branding to obtain customers and clients increasing brand awareness, bringing in new customers and developing products and services.

• Networked with executives and hiring managers to provide services; leveraging vendor lists to identify sub-contracting opportunities. Negotiating licensing of content and material with strategic partners and aligning efforts and establishing “win-win” propositions.

• Assessed market, benchmarked competitors and determined optimal price points and revenue share with non-profit partners to provide ongoing training; responding to RFPs and writing formal proposals to solicit and obtain new accounts.

• Functioned as contract consultant for $43 million dollar project responsible for handling the IT component for the largest utility in the state of Arizona, contract terms includes infrastructure, fiber, IDF and power deployment, technical and physical security consulting, interface management with contractors, direct interaction with facilities, electricians, architects and business units throughout the state of Arizona.

Arizona Department of Water Resources Phoenix, AZ

BUSINESS OPERATIONS/ CHIEF INFORMATION OFFICER Sep 2007-Mar 2010

• Managed 39 technology and business professionals to direct ensure stable, IT environment and allocate resources to support agency wide business efforts; facilitated executive meetings and built relationship. Standardized department policy and procedures to provide controlled environment and provide structure and operational agreements for key IT Systems, Asset Management, Business Continuity and IT Governance to rank and prioritize organization business-technology projects

• Re-engineered agency permit process to ensure efficient turnaround of customer permits and create a revenue stream to fund agency during down-turn in economy; benchmarked other organizations and developed time tracking systems and optimized model to improve turnaround time by 50 percent

• Re-negotiated 1 million dollar contract with Xerox a part of agency-wide cost-reduction effort. Eliminated waste and optimized resources through spearheading series of leadership work sessions; produced list of savings over 3 million dollars in revenue; conferred with Executive Director and Deputy to implement cost-cutting and savings efforts

• Proposed state-wide inventory management process and solution to Governors Executive Efficiency Review Board to set-up and establish state-wide surplus portal to maximize the return of technology assets amongst 155 agencies. Presented model and provided savings and ROI that reflected over $500M in savings across the state. Approached by eBay and Microsoft to support project rollout.

• Identified requirements, conferred with HR to write job announcements, actively recruited, interviewed, hire and negotiated compensation packages for both permanent and contract employees. Performed employee evaluations and write-ups prepared and managed strategic and operational budget over $3 million along with over $4.5 million in infrastructure and software. Directed $9.8 million in projects.

City of Chandler Chandler, AZ

TECHNOLOGY-MANAGER (DIRECTOR) OF PROJECT MANAGEMENT Nov 2003-Jun 2007

• Established project management office, which consisted of project methodology, software development methodology, web portal, project management tracking system (Clarity), policy and procedures, training and implementation throughout the city.

• Presented IT Governance Model to over 200 CIOs at conference in Boston; taught concepts and best practices for project selection and strategic plan alignment. Provided training to over 95% of IT staff and worked in partnership with HR to develop ongoing training, which substantially increased IT-Business Project closure rate by over 400% through leveraging project management’s best practices.

• Directed and supported the 5-year strategic plan, which consisted of infrastructure upgrades, disaster recovery, data ware housing, security, training, project management, ERP upgrades, and securing of external service providers. Efficiently managed $5 to $8 million in funded projects and reported monthly status to executive steering committee.

• Managed successful upgrade, and integration of national criminal justice system to address legacy system; collaborated with courts, police department, 3rd Party service providers, and federal organizations to track court order payments. Led project to upgrade city-wide fiber ring and partner with public works and construction contractors.

• Served as project manager and lead on developing an Geographical Information System to track city assets, data, and create working models to make executive decisions

• Engaged in system analysis, RFP development, and selection of laboratory information systems through entire project life cycle (concept, planning, design, development, executing and successful closure)

Desert Schools Credit Union Phoenix, AZ

SENIOR TECHNOLOGY PROJECT MANAGER

Jan 2000-Nov 2003

• Managed successful conversion of core organizational mainframe lending system and migrated accounts over out of state Application Service Provider. Project entailed site visits, and working with engineers to obtain and finalize functional and technical requirements and specifications

• Worked with Microsoft Certified Engineers to migrate accounts from Novell (NDS) to Microsoft (AD) to ensure desktop integration, single sign on and improved communication.

• Supported SVP of Operations with the acquisition and merger of credit card department and function to MBNA. Project scope entailed: planning, migration, risk management, communication

Axient Communications Phoenix, AZ

BUSINESS DEVELOPMENT-SENIOR PROJECT MANAGER

Sept 1999-Dec 2000

• Supported SVP of Business Development engaged in analysis, design development, implementation, and testing and post implementation on system charted to track patient behavior to treat Parkinson’s disease for “Muhammad Ali Project.”

• Led 45 person project that entailed working with Cisco and William Communications to deploy network nationally and provide broad band services on private high speed network; worked with NBC and Olympic committee to host 24x7 Olympic content.

US West Communications Phoenix, AZ

NEW PRODUCT DELIVER PROGRAM MANAGER

Sept 1998-Dec 2000

• Supported Marketing Executives and Product Managers in deploying new telecom products into market ranging from high-speed access, ISP, cable, and cellular products.

• Trained sales channels on new products, sales approach, covered benefits, and “Keep It Simple Selling Approach” to prepare for entry into market for both consumer and residential customers; monitored calls, coached and provided feedback on sales calls, and customer.

EDUCATION

Master of Science in Instructional Technology (MS), Bloomsburg University, Bloomsburg, PA

Professional Certificate in Project Management, Phoenix, AZ

CERTFICATIONS

Project Management Professional Certification #31271 Granted: Feb 2001 | PMP Exp. date: Feb 2014

Comptia | Net+ Certification

TECHNICAL SKILLS

Microsoft Office Suite (Word, PowerPoint, Excel) | MS Project | MS Visio| Dream Weaver | Photoshop

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