Project Manager

TAK WA KWOK

Jamaica, NY *****

Home: 718-***-****

E-Mail: ********@*****.***

Cellular 347-***-****

SUMMARY

Innovative, energetic, hands-on, team oriented, seasoned Technology Project Manager with financial and business experience with three top tier-banking firms. Proven track record for delivering projects with tight deadlines on time and on budget. Skilled at defining and executing client requirements leveraging project life cycle methodologies. Known for excellent communication, leadership, analytical and problem solving skills with a strong focus on customer and client satisfaction. Recipient of multiple client service awards. Looking to leverage my years of experience within a progressive technology department or as a technology analyst within business areas.

TECHNICAL SKILLS

SOFTWARE: PC: MS Projects, PKS(Lotus Notes), MS WORD, MS EXCEL, MS PowerPoint, Lotus Notes e-mail, Lotus Notes Sametime, VISIO, TOAD, DEMO2, FLOW3, ERWIN

Web/Server: CLARITY, Quality Center, Business Objects, Oracle 10G, HTML, Java Script, MS SQL Server database, MS ASP, MS store procedures, MS IIS, MDM, AIX (Unix), CaliberRM

Mainframe: CICS (Command Level), COBOL2, DB2, VSAM

MVS: CA-EZTEST, INTER-TEST, CA-VMAN, JCL & UTILITIES, PANVALET, SDF, TSO, VSAMVIEW, LIBRARIAN, DATA-EXPERT, EASYTRIEVE, SAVERS, TURNOVER, FILE AID, DB2I, PRO EDIT, INFORMATION/MANAGEMENT

HARDWARE: IBM 4331, 4341, 4381, 3090, 9000; IBM PC’s, Compaq Servers, SUN

EXPERIENCE

9/1993 to 9/2008 JP Morgan Chase - Newport, NJ

2/2004 to 9/2008 Technology Officer (Project Manager) Global Financial Technology – Corporate Reference Data Program Group

• Managed projects in a matrix environment involving multiple applications, technology platforms and user groups located in various areas (Bangalore India, Mumbai India, Bournemouth UK, London UK, Columbus, Chicago, New Jersey and New York). Projects included: Regulatory reporting information via FDW (Financial data warehouse), Strategic Products, APH (Alternate Plan hierarchy), Target reporting utilizing Business Objects, Impact analysis and regression testing on the changes of the ISO country and currency codes on the reference data applications and various other projects

• Managed the Target Reporting project (one of many projects) which was to support the complete re-design and re-write of the corporate reference data application with automated workflow utilizing the web (SDM).

• Gathered and reviewed user requirements with business analyst, LOB (lines of business), operations and IT; ensured clarity and completeness; negotiated deliverables

• Analyzed and presented solutions and designs to the internal design authority steering committee

• Created and maintained detail project plans utilizing MS Project

• Scheduled and hosted regular status meetings through out the project life cycle to ensure project is on track; documented minutes and statuses; tracked issues and follow-ups

• Timely escalation of major issues to senior management

• Created functional design documents; liaised with business-side clients; held design walkthrough with business and development teams

• Created SIT test plan and helped execute SIT test cases to ensure requirements are met; Logged and tracked defects found into Quality Center; ensured all defects are address

• Provided weekly project status reports to the program manager and senior management

• Ensured projects follow the company’s governess for project life cycle, SDLC and are SOX compliant

• Platforms: Web (Java, JSP), Windows 2000 Server (Microsoft SQL server), Unix (Oracle 10G), Mainframe (CICS, VSAM…). Applications: MDM (vendor package), FIRM MF, FIRM Relational, REFODS, SDM, Product Central, GFA, CRF, Target reporting

2/2003 to 2/2004 Technology Officer (Project Manager) Global Financial Technology - FIRM Relational Group

• One of the main contributors to design the process to integrate the bank’s Reference data during the merger between JP Morgan and Bank One.

• Reduced the COO (Cost of ownership) by utilizing the latest features of the database for the text search capability instead of the continue use of a vendor package

• Managed the intranet corporate reference application

• Managed 3 developers: provided objective setting, performance reviews and technical design guidance

• Worked on the design and build of the strategic reference data platform (GFA) utilizing the Oracle financial suite

• Ensured application is SOX compliant

• Wrote functional design requirements base on user requirements

• Created and monitor parallel environment during the pre-merger of Bank One and JP Morgan Chase

• Platform: Windows 2000 server (Microsoft SQL Server 7.0), Visual Basic, MS store procedures, Winzip 7

1/1999 to 2/2003 (Chase) Technology Officer (Sr. Systems Analyst) Corporate Administration Systems - FIRM Direct Group

• Supervised 2 developers

• Delivered training presentations of the FIRM Direct application (Web base) to various groups within the Controller’s Department

• Wrote program requirements, specifications and time requirements

• Developed, wrote and tested the web application using ASP, Java script, SQL, Store Procedures and HTML

• Created and monitor parallel environment during the pre-merger of Chase and JP Morgan bank

• Part of the production support team

9/1993 to 1/1999 (Chemical Bank) Technology Officer (Sr. Systems Analyst) Controller’s Systems - FIRM Mainframe group

• Delivered training presentations of the FIRM online system to various groups within the Controller’s Department

• Wrote program requirements, specifications and time requirements

• Developed, wrote and tested online and batch programs for the FIRM System utilizing CICS, COBOL II and VSAM

• Technical lead on the production support team

• Created and monitor parallel environment during the pre-merger of Chemical and CHASE bank

• Developed Client Server prototype for the FIRM system utilizing POWER BUILDER, MIDI GATEWAY AND DB2

4/1992 TO 9/1993 UNITED PARCEL SERVICE (Billing Dept - Online VRP Support Group)

Programmer/Analyst

• Wrote program requirements and specifications

• Developed, wrote and tested online programs for FLEX2 RELEASE 1 project utilizing CICS, COBOL 2 and DB2

• Maintained Custom rate charts

• Selected for Saturday VRP coverage team (billing exceeds 30 million dollars per week)

• Worked on Inter/Intra State Rate Change project

3/1989 to 2/1992 ALEXANDER’S INC. (Financial Dept - Payroll Section)

Senior Programmer/Analyst

• Lead programmer/analyst for the Financial Department working on the Payroll System and its various sub-systems

• Conducted feasibility study to assess user requirements for an insurance system to directly deduct employee’s benefit premiums from paychecks. Followed full project life cycle.

• Presented proposals to Corporate Steering Committee

• Project leader on the Bruckner Project (opening new store)

9/1987 to 3/1989 KATZ MEDIA DATA

Programmer/Analyst

• Worked on applications involving cost and scheduling of commercials, Effectiveness of an advertisement schedule and rating system for the cost of AD spots

3/1986 to 9/1987 VERSA COMPUTER SERVICE

Programmer

• Worked on applications involving shipping schedules and cargo tracking

EDUCATION: BERNARD M. BARUCH COLLEGE - New York, NY

DEGREE: Bachelor of Business Administration

MAJOR: Computer Information System

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