Customer Service Sales
Resume:
Dianne M. Bautista
Bronx, New York 10452
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EDUCATION
GED Diploma: May 2010
QUALIFICATIONS
Technical Skills: Microsoft Word, Excel.
Key Qualities: Team player, positive attitude towards work and organization, work well under pressure, detail oriented, accurate, ability to work with diverse populations.
EXPERIENCE
Old Navy, New York, N.Y. 10/09-06/10
Cashier/Sales Associate
Ensured that each customer received outstanding service by providing a friendly environment, which included: greeting and acknowledgment of every customer, maintaining solid product knowledge and assistance with daily inquiries.
Interfaced with vendors concerning pricing, availability, damaged products, buy-backs, and special orders.
Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies.
Exceptional ability to maintain confidentiality of records and information.
Conducted orientation and training of new staff members.
Target, Bronx, N.Y. 02/09-11/09
Cashier
Assisted customers with credit card charges, refunds, exchanges, returns and processed all adjustments required including promotions and sales.
Endorsed customers to participate in surveys and various store services such as: credit card enrollments and reward accounts.
Developed a relationship with consumers by performing great customer service including greeting customer with a smile, treating them with respect and amiability.
Assisted in the training of new employees.
Popeye’s Restaurant, Bronx, N.Y. 05/08-12/08
Cashier
Utilized computerized systems that involved distributing and accounting for funds.
Demonstrated knowledge of cash management principles and/or procedures.
Maintained records of all transactions as per organization requirements.
Frequently closed the store and secured the building.
LANGUAGES
Bilingual Spanish
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