SHEILA M. TURNER
Dublin, Ohio 43017
******.*******@*****.***
SUMMARY: Seasoned professional with proven experience in leading projects through successful completion meeting budget, time line, and quality goals. Extensive background in project management practices with the ability to manage development/creative teams. Additional sales and marketing related experience with increasing responsibilities in a variety of disciplines:
Sales Management
Strategy and Planning
Account Management
Mergers and Acquisitions
New Business Development
EXPERIENCE:
2002-2009 BMW Financial Services, LLC, Dublin, Ohio
PROJECT MANAGER / BUSINESS ANALYST
Responsible for aligning technical solutions with business strategies by working with management to define and deliver IT projects and solutions. Managed efforts to translate business objectives into system requirements and functional solutions following structured methodology. Led cross-functional teams through project definition, development, and delivery of technical solutions. Took active role in recommending new IT related solutions to mesh with evolving strategies and business direction.
· Extensive project management experience within a SDLC environment leading multiple IT projects simultaneously
· Responsible for managing and documenting requirements efforts, including functional, non-functional, and business/user collateral, on medium to large sized projects
· Worked with stakeholders to develop project documentation including scope definition, requirements, process and work flow diagrams, and other required information
· Cultivated strong relationships within business and IT areas resulting in excellent project satisfaction scores of 90% or greater
2000-2002 Blue Diesel, LLC, Columbus, Ohio
PROJECT MANAGER
Customer relationship manager charged with integrating technology solutions into marketing strategies. Responsible for developing and managing client relationships in a fast-paced professional digital services firm. Strong project management skills with the ability to foster a proactive and productive team oriented environment.
· Consistently completed projects on-schedule and budget
· Achieved high client satisfaction scores that resulted in multiple new contracts
· International project management experience
1991-2000 Huntington National Bank, Columbus, Ohio
1997-2000 SENIOR PRODUCT MANAGER, AVP
Directed the insurance subsidiary of a $28 billion bank holding company. Responsible for income plan, sales goals, budget, and product management. Accountable for all sales, marketing, budget, and operations functions. Managed customer service, finance, and compliance areas.
· Program rated in top ten among peer banks nationwide
· Achieved 25% increase in annual sales
· Strategic member of an executive team that built a new entity in an emerging market, resulting in $200 million sales annually
1995-1997 PRODUCT MANAGER, STAFF OFFICER
Sales management professional with a successful track record of creating and implementing programs that resulted in increased earnings in diverse markets. Developed marketing plans, training programs, and new products to improve profits, increase sales and extend market penetration.
· Recruited, trained, managed and mentored sales team of 14 FTEs
· Increased sales from $5 million to $16 million and exceeded annual sales goals
· Responsible for annual budget of $1 million
1994-1995 ACCOUNT EXECUTIVE
Responsible for new business development and retention of leasing portfolio. Successfully cultivated and expanded client relationships by analyzing business needs and recommending appropriate solutions.
· Consistently exceeded annual sales and new account goals
· Grew existing client portfolio from 35 to 50 retail stores
· Increased sales from $60,000/month to $2.5 million/month in top account
EDUCATION: The Ohio State University, Columbus, Ohio
Bachelor of Science in Business Administration
Marketing Major
TRAINING: Numerous leadership and management programs: strategic planning/leadership/innovation, project management, mediation/negotiation, Dale Carnegie Leadership, team development and motivation, collaboration, and emotional intelligence.
TECHNICAL
SKILLS: Microsoft: Excel, PowerPoint, Project, Visio, Word, and Share Point administration