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Customer Service Sales

Gainesville, FL, 32608
14.00 hr
August 29, 2012

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Angela M. Davis

**** *.*.**** *****

Gainesville, Florida 32608



Customer service professional offering 20 years of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations.

Employment History:

Tempforce Office Assistant/ Receptionist

Gainesville, FL


Provide support to management and staff. Handle

office procedures, p-cards, sorting, faxing, filing, inbound calls.

The Curio Corner Sales

Williston, FL


A retail consignment space. In charge of

purchasing, display and inventory.

Kalitta Air Cargo

Belleville, MI

12/2007 – 08/2011 Operations Assistant

Provided support to the operations of daily aircraft flights. Accurately and efficiently keep log pages and bookkeeping. Provide support to management, schedulers, coordinators, dispatchers and the aircraft fleet.

American Labor Solutions

Novi, MI

4/2007 - 12/2007 Iron Mt. Records Storage


Provided support to management, handled routine administrative work, bookkeeping, maintained records, and tracked information. Qualified for administrative assignments that required enhancing operational efficiency, improving team productivity, and maximizing operations.

Urban Utopia Hair & Nails

Wayne, MI

2/1995 - 12/2007 Manager /Owner

Developed staffing plans, work schedules, budgets, and time lines. Answered inbound calls, set up appointments. Purchased and maintained office equipment. Supervised operations and sales team in daily job functions.

Education: Certificates and License

Wayne State University Chauffeur License, FL

Major: B.S./ Family & Consumer Resources Manicurist License, FL

Michigan Institute Of Aviation & Technology Dispatch Specialist

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