Customer Service Sales

John C. Deckert 479-***-****

**** ***** * ******, ******, AR 72758 ************@*****.***

Professional Profile

I consistently achieve excellence and profound customer service by demonstrating leadership, integrity and professionalism to every challenge.

• Impeccable Customer Service

• 100% quota rating

• Professional Sales Ethics • Professional telephone skills

• Excellent Customer Management

• Outstanding goal achievement

Professional Experience

Penmac, Siloam Springs, AR

June 2011-Present

Office Support / Administrative Assistant

Achievements:

• Filled in for vacationing Branch Manager

• Was assigned to new clients as needed for office Organization

Responsibilities:

• High Quality Customer Service

• General office duties

• Data entry

• Electronic File Creation and Organization (seven years of accounts to be electronically organized and categorized)

Signature Marketing, Orange, CA

December 2008-April 2010

Inside Sales / Lead Generator

Achievements:

• Consistently achieved 100% to quote

• Customer Service recognition every month employed and used as model trainer for new employees

Responsibilities:

• Cold Calls in 150 plus volume ensure insurance agents nationwide were on target for quarterly sales

Better Business Bureau of Placentia, Placentia, CA

January 2008-March 2008

Inside Sales

Responsibilities:

• Called local businesses for memberships

• Volume of 200+ calls per day

• Processed customer payments and maintained proper documentation

Altec Inc, Laguna Hills, CA

May 2004-May 2007

Regional Forms Account Manager

Achievements:

• Consistently achieved 100% to quota

• Was named sales person of the month on several occasions

Responsibilities:

• Sold a variety of print/ print technology products to an established customer base

• Made cold calls to generate new customs and leads

Infinity Marketing, Orange, CA

February 2000-March 2004

Inside Sales

Achievements:

• Worked closely with management to develop new sales techniques

Responsibilities:

• Called business to provide web design and web hosting

• Maintained existing accounts and prospects for new accounts

Education

California State at Fullerton, Fullerton, CA

Business Administration Major 1990-1992

[Date graduated]

References

References are available upon request.

Contact this candidate