Customer Service, Receptionist

Upland, CA *****

909-***-**** (cell)

*************@*****.***

Kaycee Schultz

Objective To obtain a front office/receptionist/customer service position where I can utilize my related experience and skills to meet the needs of the clientele and organization.

Skills

Effective communicator Computer, internet and email literate

Well organized (MS Word, Excel, Powerpoint)

Responsible and reliable Fast learner

Experience

Applebees Montclair, CA

Hostess April 2008 – Present

Responsible for answering incoming calls in courteous/professional manner.

Provide exemplary customer service to guests as seated.

Serve food and/or beverages to patrons in car side department.

Transact business with the exchange of bills and money.

Assist and support serving staff by clearing tables.

Color Me Mine San Dimas, CA

Customer Service March 2007 – April 2008

Responsible for answering incoming calls in courteous/professional manner.

Assisted customers in creation of pottery projects.

Assembled and distributed completed orders for patrons.

Received and recorded cash and charge payments.

Scheduled birthday parties for clientele.

Commenced and concluded business day by opening and closing store.

Raging Waters San Dimas, CA

Customer Service April 2006 – Sept. 2006

Set up merchandise in retail areas of park.

Greeted guests and sold private cabanas.

Received and recorded cash and charge payments.

Directed clientele to rental lockers.

Provided overall exceptional customer service to guests.

-Seasonal position-

Volunteer

Habitat for Humanity Upland, CA

Volunteer Worker 2009

Input information in company database.

Prepared packages for mailing.

Performed miscellaneous yard work and constructed fences.

Education High School Diploma, San Dimas High School, CA

Continuing to pursue studies at Citrus College, Glendora, CA

*References Available Upon Request*

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