QUALIFICATION SUMMARY
Professional individual with diverse background in the business of supporting customers and processes. Proven record of excellent performance and providing outstanding services. Results-oriented, ability to identify customer needs, provide high levels of job performance and productivity. Innovative, self-starter, quick learner and motivated. Great communication skills, supportive of team effectiveness and embraces change and growth.
PROFESSIONAL EXPERIENCE
WALDEN AFFORDABLE GROUP 2007 - 2008
Property Manager
Supported customers and staff members; resolved initial concerns through to resolution.
Performed accounts payable and payroll functions.
Supervised maintenance, contractors & leasing agents.
Inspected apartments, screened applicants and collected rent payments.
Performed a variety of administrative duties; prepared reports, reviewed files.
CITY OF DALLAS 2006 - 2006
Code Enforcement Officer
Research property ownership information and city ordinances using multiple innovative systems and procedural resource documents.
Enforcement of ordinances and codes in accordance with city standards to ensure timely and efficient compliance.
Maintain personal contact with citizens to ensure understanding and compliance.
Inspected properties and businesses for hazards and violations of ordinances and maintained files in reference to these inspections.
Issued civil and criminal citations for violations of ordinances.
Made court appearances for testimony on citations issued.
FIRST AMERICAN REAL ESTATE TAX SERVICE 2004 - 2007
Loan and Escrow Specialist GCIII
Research property tax information while teaming with taxing authorities and mortgage company providers.
Process property taxes and refunds using multiple innovative systems and procedural resource documents.
Maintain and update loan information and escrow accounts to ensure timely and efficient processing of data. Performance resulted in rapid promotion within six months from specialist II to III level.
FATH PROPERTIES 2003 - 2004
Property Manager
Supported customers and staff members; resolved initial concerns through to resolution.
Performed accounts payable and payroll functions.
Supervised maintenance, contractors & leasing agents.
Inspected apartments, screened applicants and collected rent payments.
Performed a variety of administrative duties; prepared reports, reviewed files.
EDUCATION & PROFESSIONAL DEVELOPMENT
A.A.S. Degree (Paralegal Studies) 3.5 GPA
El Centro Community College (Vice President’s Honor Roll)
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Pre-Paid Legal License
Group I Insurance License
COMPUTER SKILLS
MS Office MS Word Excel INTERNET Data Entry MS Outlook AS400 Oracle Yardi TAA