Customer Service High School
Resume:
DeShonda Smith
Jessup, MD **794
Phone: 410-***-****
E-mail:*************@*****.***
Objective
To obtain a position where excellent customer service, multi- tasking, sales, and people skills may be effectively utilized and enhanced.
Education
Hammond High School, Columbia, MD August 2003 - May 2007
High school diploma
Stomp squad
Tech Magnet Program (computer systems)
Accounting Academy
Soft ware Applications teacher aide
Howard Community College, Columbia, MD
Associates Degree, Culinary Management
Hospitality Club
Work Experience
McDonalds, Laurel, MD
Cashier, January 2005 August 2007
Customer service
Processed customer’s orders and payments
Maintained clean and sanitary environment
Handled, made and served food
Star Computer Systems, Columbia, MD
Receptionist, January 2008- December 2009
Customer Service
File Forms
Data Entry
Maintain Office Space
Target, Columbia, MD
Front lane & Pharmacy cashier, Food Avenue, Photo Lab Clerk, Customer Service and Trainer, August 2008 February 2009
Processed orders
Processed payment
Customer service
Food handling
Trained other employee’s
Photo prints
File
Toys’R’Us Express, Columbia, MD (Seasonal)
Cashier, Stocker, Demonstrator
Processed Orders
Retrieved Merchandise
Demonstrated Gadgets
JcPenny’s , Columbia, MD (Seasonal)
Cashier
Processed Orders
Customer Service
Volunteer Work
Big sister Little sister
FBLA
Girl scouts
Delta Sigma Theta
References
References available upon request.
Computer Skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
86 wpm
Other Skills
Fax
Scanning
Lamination
Certifications
ServSafe
Contact this candidate