QUALIFICATIONS PROFILE
Highly organized, dedicated, and seasoned professional powered with more than 14 years of office management and administrative support experience. Demonstrate remarkable ability in providing high-level administrative assistance to executives with comprehensive skills in scheduling meetings / calendar, coordinating travels, and maintaining confidential corporate records and reports. Show competency in ensuring compliance with standard practices to effect dramatic improvements in efficiency, productivity, and business processes toward successful attainment of organizational goals. Possess a keen eye for detail coupled with proven effectiveness to multitask in vastly competitive, high-impact, and fast-paced environment while juggling multiple priorities simultaneously with good judgment.
CORE COMPETENCIES
- Office Administration and Support
- Travel Itineraries and Meeting Scheduling
- Process and Productivity Improvement
- Outstanding Executive Relations
- Financial Systems and Reporting
- Superior Interpersonal/ Presentation Skills
- Word Processing (90 wpm typing speed)
- Time Management and Deadline-Sensitive
- Proficient in Microsoft Office Suite
- Strategic and Tactical Planning
- Organized with Strong Analytical Abilities
- Articulate Oral and Written Communication
EMPLOYMENT HISTORY
AT&T CORP. - BEDMINSTER, NJ: 1995–2009
The largest telecommunications company in the United States, Europe, South America, and Asia.
Executive Assistant for the Vice President of Finance 2008–2009
- Provided high-level administrative support to the Vice President of Finance, Enterprise Business Sales by scheduling appointment and meetings as well as arranging travel itineraries
- Instrumental in processing monthly expense reports reflecting budget code requirements and supporting documentation
- Compiled and maintained bi-weekly attendance and vacation reporting for departmental employees
- Performed various clerical functions, such as preparing correspondence, answering calls, taking messages, and forwarding calls as necessary
Service Management Coordinator 2007–2008
- Assumed full responsibility in processing application identification requests for the SCG Management Team
- Adhered strict compliance with RASUR Corporate security requirements and addressed identification issues under time constraints
- Simultaneously conducted follow-up with delivery and effectiveness of identification badges processed
Executive Assistant for the Vice President of Customer Service 2003–2007
- Functioned as primary point of contact for the department responsible for routing calls as appropriate or taking messages for follow-up by Vice President or managers
- Executed routine clerical and administrative functions, such as filing confidential and sensitive materials along with organizing travel arrangements for the group
- Carried out general office duties, such as ordering supplies, preparing expense reports, and managing mails
- Diligently managed departmental recognition program and budget activities to fund operations, maximize investments, and increase efficiency
- Pivotal in updating and posting departmental results on company web site
Executive Assistant to Director of Network Cost & Capital Planning & Management 2002–2003
- Offered administrative assistance to the Director by maintaining calendar, arranging extensive travels, scheduling meetings / appointments, and preparing expense vouchers
- Effectively fulfilled the role of Senior Vice President’s Secretary in her absence
Administrative Assistant to the Executive Staff of the Packet & Optical Network Services (PONS) Organization 2000–2002
- Coordinated and directed office services in order to aid executives to improve efficiency and effectiveness of assigned operations
- Played a vital role in providing desk coverage for executive secretaries
Executive Secretary to the Director of Network Chief Information Officer and Information and Recording Technologies 1999–2000
- Responded to routine correspondence and arranged complex and detailed travel plans and itineraries
- Organized, prioritized, and appropriately handled documents and sensitive, confidential information and ensured that all actions /attention required were addressed
Reports Clerk / Administrative Assistant / Intern 1995–2002
- Rose from rank and promoted to higher management position for demonstrating high degree of personal commitment, dedication, and professionalism
- Earned extensive knowledge in providing exemplary administrative and executive secretarial support within AT&T
EDUCATION
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
Concentration in Management
- Centenary College, Hackettstown, NJ: May 2003
ASSOCIATE OF ARTS AND SCIENCE IN OFFICE SYSTEMS TECHNOLOGY
- County College of Morris, Randolph, NJ: May 1995