EXPERIENCE SUMMARY:

Senior Systems Analyst with more than 17 years of experience in the insurance industry recently focused on data conversion. Wide variety of positions spanning 28 years in the information technology field. Strong analytical skills, communication skills, attention to detail, goal-driven nature, and client focus combine to deliver quality results.

RELEVANT EXPERIENCE:

Regenerence June 2011 – present

Software tester

Testing data migration software. Document issues, make recommendations for improvements, negotiate priority of outstanding tasks with developer, proof-read documentation.

Languages: COBOL (Fujitsu), SQL Server 2008, Access, Excel

Advantage Consulting Group / Capgemini January 2006 – August 2010

Contract Systems Analyst / PM

Member of the project team formed to convert third-party Capsil 4.0 data to Capsil/Ingenium 5.1 for Sagicor. Responsibilities included analysis of Capsil 4.0 contract and rate data, compilation of key deliverable documents, development/support of the conversion programs, problem analysis, communication with client and Capgemini management, maintenance of project issues log, overall Capgemini project support and coordination.

Member of the project team formed to convert Paxus data to Capsil/Ingenium 5.1 and to analyze Sagicor data for the upgrade from Capsil 3.2 to Capsil/Ingenium 5.1. Responsibilities included analysis of Paxus plan data and rate data, compilation of key deliverable documents, development/support of the rate analysis conversion program, problem analysis, communication with client and ACG management, maintenance of project issues log, overall ACG/Capgemini project support and coordination.

Assisted with a variety of sales proposals for Insurance conversion and consulting services.

Languages: COBOL, COBOL (DB2), MS Access, Excel. As400 Environment

Shofner Consulting April 2005 – December 2005

Contract Business Systems Analyst for MetLife

Assisted VRPS New Products Development Team as needed. Responsibilities included development and execution of IT QA test plans, compilation of key deliverable documents, problem identification, communication with business partners as needed to meet business and technical requirements, user acceptance testing support and participation in virtual team to standardize IT QA processes.

Shofner Consulting October 2004 – April 2005

Contract Business Systems Analyst for American Express Financial Advisors

Member of the project team formed to upgrade RPS from release 17.0 to 19.17. Responsibilities included development of user acceptance test plan, co-ordination of training and testing efforts, compilation of key deliverable documents, problem identification, creation of documentation tailored to client business processes involving RPS accounts.

CNC Global May 2004 – November 2004

Contract Programmer – Analyst

Created system specifications for enhancements to Sun Life’s in-house Group health claims system.

CNC Global October 2002 – December 2003

Contract Programmer – Analyst

Supported integration of Clarica disability contracts into the existing Sun Life Financial Group Disability claims system.

Languages: COBOL (IMS)

Advantage Consulting November 2001 – April 2003

Contract Programmer – Analyst

Supported conversion of Term Life products from LifeComm to Ingenium 6.2 for Pan-American Life. Primary Responsibilities included extraction of data, analysis and validation of existing data, and development of conversion programs. Preliminary data analysis was also started on the UL block of business.

Languages: FJ COBOL, COBOL (DB2), MS Access

Shofner Consulting October 2000 – August 2001

Systems Analyst

Supported Vantage conversion from VSAM 12.0 to DB2 15.0. Primary responsibilities included conversion of administrative tables and support files, analysis and resolution of assigned retrofit issues, development of code promotion procedures.

Languages: COBOL

Shofner Consulting March 1998 – October 2000

Business Analyst for American Express Financial Advisors

Developed and executed Y2K test plans for Life-70 system, worked with business partners and programming staff to obtain system certification. Participated in semi-annual disaster recovery exercises for Life-70 system, documented results, made recommendations and implemented several changes to automate/improve process for future exercises. Coordinated Life-70 portion of testing for several large projects.

Languages: MS Access, Word, Excel, Visio, IBM utilities, Focus

Sun Life of Canada November 1991 – March 1998

Systems Analyst

Main responsibilities involved the maintenance and support of the Disability Claims system. Major enhancements included additional rehabilitation functions, automation of calculations requiring historical tax calculations, major rewrite of payment calculation logic, support daily electronic funds transmission, feeds to the new Life claims systems and the revamped tax system.

Languages: COBOL (IMS), Focus Equip: IBM 3090

Quantum April 1989 – October 1991

Contract Programmer

Involved with on-going expansion of the Celanese’s human resources information system. (April – October 1989). Conversion pilot project VAX Mantis to IBM CSP. (October – December 1989). Client: Celanese

Inventory Work-In-Process System. (January 1990 – October 1991)

Languages: COBOL, Mantis, CSP, Equip: DEC-VAX, IBM 4341

Carlton Cards Ltd. September 1986 – March 1989

Senior Programmer

Main responsibilities as on-line coordinator included training programmers, keeping standards up-to-date, assisting analysts with on-line specifications, coordinating CICS table maintenance and programming on-line applications. Assisted in the DOS/MVS conversion.

Languages: Gener/OL, COBOL, Easytrieve Plus, Equip: IBM 4341

GF Computer Systems April 1986 – September 1986

Systems Consultant

Maintained and enhanced a large micro-based retailing system.

Developed a Canadian Payroll System.

Languages: THEOS BASIC, Equip: IBC, KAYPRO, IBM AT Compatibles

PPG Canada Inc. May 1985 – April 1986

Programmer Analyst

Responsible for complete support of several systems for an industrial chemical plant in Beauharnois, QC.

Assisted in the conversion from DOS to MVS.

Languages: MANTIS, COBOL, Equip: IBM 4300 Series

Prudential Insurance September 1982 – April 1985

Programmer Analyst

Member of Canadian Health Insurance Payment System Team.

Development of an automated dental claim payment system.

Conducted a feasibility study for a new disability claim payment system.

Languages: MANTIS, COBOL, Equip: IBM 3033/3080E COBOL Command-Level CICS

HIGHER EDUCATION:

Northland Open University, B.Comm. Business Administration

Dawson College, D.E.C. Data Processing, Programming and systems design course with emphasis on business related courses.

AFFILIATIONS/CERTIFICATIONS:

Life Office Management Association, F.L.M.I.

LANGUAGES:

English, French

CONTACT INFORMATION:

19 Valley View Drive

Falmouth NS B0P 1L0

Canada

902-***-****

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