Rabia Ishaq
**** ******* ******, ******* **, V*H 3V7
Contact: 604-***-****
e-mail: ***********@*******.***
OBJECTIVE
To secure a challenging position in banking in a growth–oriented reputable organization which will provide me an opportunity to utilize my skills and help me acquire competence for a successful career in the industry, with a proven track record in driving direct profits for the organization and exceptional communication skills.
MY PROFILE
Multi-facet, positive and self motivated professional with comprehensive strengths in client communication, accounts, budgets, cash flows, financial analysis, leadership, management, human resource, sales and marketing.
Strong interpersonal and organizational skills.
Self disciplined and ability to work independently and as part of a team.
Responsible and dedicated individual who believes in a result-oriented approach.
Excellent listener and have the ability to work in a multi-cultural environment.
Excellent writing and communication skills with strong attention to detail.
Conducting in house trainings for resources.
Strong project planning, scheduling, resource allocation and monitoring abilities.
Good at client communication.
Take initiative with the ability to fulfill the work assignments within the deadline.
PROFESSIONAL EXPERIENCE
Standard Chartered Bank (Lahore)
Investment Relationship Manager April 2008 – July 2008
Key Role: Reporting to the Regional Sales Manager, primarily responsible for handling internal customers and all external customers.
Closed sales of mutual funds of over PKR 50 Million.
Assisted RSM in creating awareness on investments via ongoing training for adequate lead generation through assigned branches.
Ensuring each individual branch achieves the assigned investment target.
Supervising, motivating and developing team reward and recognition programmers’.
Developing strong relationship and provide investment related assistance to all branch staff, Regional Head, Branch Managers, and Customer Relationship Managers in the region.
Handling and swiftly resolving customer complaints in a professional and effective manner.
Varietee.com Inc. (Calgary)
Assistant Manager Finance and HR September 2007 – Feb 2008
Key Role: Handling the primary part of screening, recruitment and training the prospective employees.
Partially managing all the salary and other work related to employee welfare, as well as performance assessment.
Motivating employees to give their best to the organization.
Frequent reporting to the head human resource manager.
Managing day to day inventory; accounting the sale and purchase accounts of the assigned divisions.
Presenting the weekly and monthly reviews of the financial status of the assigned divisions.
Hiring the new resources and training them on various organizational goals & functional areas.
Meezan Bank (Lahore)
Internship June 2007 – August 2007
Key Role: Interned in two departments, namely Corporate and trade finance.
Handled customer queries regarding the accounts and balances of customers.
Learned about the import and export procedures and international transactions through SWIFT.
ABN Amro Bank (Islamabad)
Internship June 2004 – August 2004
Key Role: Interned in two departments, namely: Home Loans and Collections Department.
Prepared presentations for meetings
Coordinated meetings between the potential clients and the management
Iqra University (Islamabad)
Teachers Assistant (under graduate level) Jan 2006 – May 2006
Key Role: Taught the course of Introduction to Business emphasizing on the basics of Business Studies.
Abetted the Dean in preparing lectures for courses.
Conducted the final presentations of students
Graded the students on their mid-term and final examinations.
VOLUNTEER WORK
Sunridge Mall, Marlborough Mall, South-centre Mall (Calgary) Sep 2007 – Feb 2008
Actively helped in organizing special holiday and seasonal events and activities for the local community.
Active member of the ‘Green House Society’.
EDUCATIONAL BACKGROUND
Kinnaird College for Women
Masters in Business Administration
(Specialization in Banking and Finance with Minors in HR and Marketing). 2008 – 2009
Iqra University
Bachelors of Business Administration (B.B.A Honors)
(Specialization in Finance with Minors in HR, Accounting, Economics and Marketing). 2004 – 2007
A-Levels
University of Cambridge
O Levels
University of Cambridge
Allan A Martin Secondary School (Toronto, Canada)
2002 – 2004
2000 – 2002
CERTIFICATIONS & HONORS
Global Wealth Management Certification – attained the certificate as an in-house training for Standard Chartered employees.
Scholarship Holder throughout 4 years Graduate Program (BBA).
Sub-editor in Chief of Iqra University Magazine.
Honor role Student throughout secondary school.
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SKILLS
Proficient with Microsoft Office
Excellent leadership qualities, supervised up to 15 people
Strong organizational and communication skills
I have excellent writing and communication skills with strong attention to detail.
Established and maintained excellent relationship with customers, co-workers and efficiently responded to all clients
Excellent individual problem solving skills and working in a team
Completed all assignments within allotted time constraints
Fluent in English, Urdu, Punjabi, Hindi.
INTERESTS
Reading Novels particularly from Dan Brown, Sydney Sheldon.
Sports: swimming, badminton, rollerblading, cycling and tennis.
Drawing and painting.
Travelling.
REFERENCES
Available on request.