Manager Sales

GERARD J. LEBLANC

** ********** ****, **** #*, Brookline, MA 02445

617-***-**** ~ ***********@*****.***

CAREER SUMMARY

Credit Manager with extensive experience in accounts receivables. Background in a variety of industries including high technology, advertising, consumer packaged goods and worldwide services. Demonstrated success maximizing cash while facilitating sales and minimizing risk.

Key strengths:

• Root Cause Analysis

• Efficient Process Driven Solutions

• Collaborative Engagement

• Timely Execution

• Great Plains

• Oracle

• Cognos

• JD Edwards

• Six Sigma Solutions

• Collaborative Client Solutions

• Sarbanes Oxley

• PCI Compliance

PROFESSIONAL EXPERIENCE

Lionbridge Technologies, Inc, Waltham, MA July 2006 to present

Corporate Credit Manager

Worldwide AR responsibility for multiple cost centers in the Americas, Europe and Asia.

Managed direct and in-direct teams around the world focused on improving the order to cash process.

Proposed and developed a low cost off shore AR management team in Mumbai, India to reduce costs. Maintained results based on metric driven objectives.

Led PCI compliance effort as part of off shore AR team avoiding expensive IT investment while maintaining customer satisfaction and expanding a prepayment initiative via the secure credit card process.

Implemented a process change for the review, approval and execution of risk management, payment terms, billing milestones and collections.

Developed SOX key controls and reporting for risk prevention, prompt/accurate invoicing, timely collections and bad debt management.

Collaborative work with sales and key customers on best practices for improved invoicing process which led to timely collections.

Developed invoicing and A/R reporting metrics for senior management.

Welch Foods, a co-op., Concord, MA June 2002 to July 2006

Credit Manager

• Integral part of the order to cash management team.

• Responsible for the sales system maintenance effort for pricing, organizational alignment and territory linking.

• Worked with Customer Teams on the manual and EDI order processing to minimize touch points and credit risk.

• Worked with logistics team to reduce transit cost through planning and consolidation of orders.

• Maintained ideal customer scorecard for order accuracy, on time delivery and invoice timeliness

• Team comprised of 5 direct reports along with 4 indirect team leaders and their teams.

• Maintained DSO at less than 25 days on an AR of $70M.

• Collected over $2M of invalid deductions over 2 years. Accomplished by understanding the details and meeting with the customers face to face with sales to change behavior and get re-payment while maintaining good relations.

• Managed 2 large bankruptcies with solid results by working with specific industry group and monitoring financials.

• Functional lead on ERP (Oracle) implementation team scheduled to go live in April 07.

ACT Manufacturing, Inc., Hudson, MA March 2001 to June 2002

Credit Manager

• Managed 5 direct reports

• Responsible for 2 separate companies with a total AR balance of $80M.

• Manage weekly AR meeting with sales, manufacturing and logistics. As a result, we reduced the over 90-day balance from $19M as of March 31, 2001 to $7.2M as of Sep 30, 2001.

• Work with accounts payable manager to establish procedure to properly execute AP/AR offsets for customers who are also vendors.

• Established billing guidelines to reduce collection problems.

• Work with Assistant Controller to ensure timely and accurate monthly closing process.

• Prepare spreadsheets and backup documentation for monthly audit review.

Phoenix Media/Communications Group, Boston, MA April 1994 to March 2001

Corporate Credit Manager

• Worked closely with Sales Director on booking sales while ensuring adherence to revenue recognition policy.

• Regularly reviewed and revised with Corporate Attorney standard advertising agreement (contract) for changes as required.

• Implemented security procedure for credit card purchases reducing charge-backs.

• Revised cash applications process to ensure payments are applied per remittance advice or collector involved. Check and remittance copies filed.

• Implemented credit procedures to ensure that client purchase order matched sales order which matched invoice reducing collection problems and deductions.

• Managed the credit, collection and some administrative functions for ten separate companies.

• Managed nine direct reports, five centrally located and four at satellite offices.

• Managed a stand-alone barter department of three people, responsible for the approval, collection, marketing, sale and accounting of barter.

• Responsible for managing a fifty million dollar portfolio spread out over ten companies. Maintained sixty-day collection results of 96% after first 15 months.

• Drove the outside collection process with various attorneys and collection agencies.

• Generated monthly collection reports and over ninety-day analysis.

• Managed the monthly close with controller to ensure agings are run, balance to GL and reserves adequate to cover at risk receivables.

Computervision/Prime Computer, Bedford, MA May 1980 to April 1994

International Collection Manager (June 1992 – April 1994)

• Managed the Far East and Australian subsidiary collection process via phone, fax and e-mail from home during evening hours.

• Worked with International contracts administrator to execute letters of credit at appropriate time.

• Communicated with sales management to solve any collection problems.

• Generated monthly collection results and over ninety-day analysis.

US Reseller Credit and Collections Manager (October 1990 – June 1992)

• Worked with sales department and VARS to maximize sales but keep VARS within credit limits and current.

Northeast Regional Credit Manager (May 1989 – October 1990)

• Worked in local sales office supporting Regional Manager and sales staff with credit and collections effort.

• Managed one direct report.

Prime Computer Leasing Collections Representative (May 1988 – May 1989)

• Ten Million Dollar collection portfolio.

• Responsible for rollover and buyout calculations.

• Coordinated legal and repossession activity for defaulted accounts.

Computervision Maintenance Contract Collections Administrator (May 1986 – May 1988)

• Collected monthly maintenance and license fees.

• Worked with contract administration department to resolve customer problems.

Computervision Field Service Planning Analyst (May 1980 – May 1986)

EDUCATION

University of Massachusetts, Boston, MA

Bachelor of Arts Degree

Sylvan Speakers - Toastmasters International, CTM, Waltham, MA

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