Karen R. Montanaro
Bronx, New York 10466
*************@*****.***
SKILLS SUMMARY
Medical Assistant / Receptionist
Provided chart preparation, data entry, insurance and prescription verification.
Assessed patients’ vital signs, preformed phlebotomy, obtained lab specimens, processed lab requests.
Maintained inventory control and ordered office medical supplies
Documented patient information, scheduled lab work, MRIs/Sonograms, and other outside procedures.
Answered multiple telephone lines, screened calls, transferred calls, recorded and delivered messages
Operated copier and fax machines; filed patients' records
MICA Counselor Intern
Provided counseling and case management services to mentally ill substance abusing clients.
facilitated relapse prevention, recovery groups and individual sessions with patients.
Provided psychosocial education and activity program with individuals and groups.
Participated in discharge and treatment planning; documented patient’s progress, completed written evaluations.
Escorted clients to community appointments and other outings.
Receptionist
Answered multiple telephone lines, screened calls, transferred calls, recorded and delivered messages
Greeted visitors, responded to questions from the public, and provided information about the organization
Responsible for the coordination of all mail into and out of the office
Made appointments for clients, typed and filed documents; operated copy machine
EXPERIENCE
Bronx State Psychiatric Hospital - MICA Counselor Intern 2010 - 2011
Eye Care Specialist of New York - Medical Assistant Receptionist 2009 - 2010
Dr. Thomasena Ellision - Medical Assistant (Intern) 2009 - 2009
Lower Eastside Service Center - Receptionist 2006 - 2008
Universal Diagnostic Lab - Medical/Lab Assistant 1998 - 2006
CERTIFICATION AND SKILLS
CPR, Phlebotomy, EKG
National Healthcare Association Certification
Proficient in Microsoft Office, Medisoft, and Lytec Systems
EDUCATION
Career Institute of Health and Technology - Certified Clinical Medical Assistant, Honors Graduate
General Equivalency Diploma (G.E.D.)