Quality Assurance Management

Skills Summary

Adam King Walpole

*******@*****.*** ● 801-***-****

*** *. ****** **** #* Salt Lake City, Utah 84103

• Leadership Skills – Process/result driven, effective listener, ethical, analytical, IHC Leadership Training (December 2011)

• Management Skills – 11 years phlebotomy experience, 5 years supervisory experience, 7 years training experience

• Certifications – Phlebotomy (July 2001), CPT #102334 (June 2012), IRB Research Certified #562010 (December 2010)

• Personal Attributes – Self-starter, problem-solver, proactive, integrity, team player, meet deadlines, compassionate

• Computer Skills – Proficient in Misys/Sunquest, Microsoft Word, Excel, Power Point, Outlook

Education

Doctor of Medicine

American University of the Caribbean

St. Maarten, Netherland Antilles

Graduated: April 2009

Work Experience

Bachelors of Science in Zoology/Chemistry Weber State University, Ogden, Utah Graduated: May 2003

Primary Children’s Medical Center – Phlebotomy Training Specialist, Salt Lake City, UT July 2009 – Present

• Specimen procurement from neonates to adults, inpatient and outpatient; Sweat Chloride testing for Cystic Fibrosis

• Hiring, disciplinary action, scheduling, payroll and coordinating flow for 35 phlebotomists at 2 hospitals

• Specimen processing, send outs, trauma audit, patient ID audit, employee compliance and retention

• Oversees training, evaluations, competency and compliance for phlebotomists, PICU techs, ED techs and students

• Member of PALS (Party Animals of the Lab Society); potlucks, lab week, improving employee morale and motivation

• Preparation for external/internal audits (CLIA 0 deficiencies; 2012), written numerous SOPs

• Successfully implemented an electronic patient tracking system, over 20 policies, and digital employee files

CIGNA Onsite Health – Health Coach, SLC, UT Mar 2011 – Present

• Welcoming and screening business participants for medical insurance/screening purposes

• Manual blood pressure readings, height, weight, BMI

• Finger sticks with Cholestech for lab screening results

• Coaching participants on meaning and implication of results and diabetes, hypertension, hypercholesterolemia and obesity

BioMat USA, Inc. – Quality Supervisor, Clearfield, UT May 2004 – Dec 2004

• Management of 25 employees for proper training and quality assurance

• Effectively communicated problems/suggestions with corporate management

• Responsible for internal audits and ensuring all state, federal and center regulations were followed

• Documented center incidents using QA tracking records, ensured all equipment is properly maintained and calibrated

• Ensured that the purest and highest quality plasma product was collected and shipped

BioMat USA, Inc. – Lead Laboratory Associate/Phlebotomy Lead/Donor Processor, Clearfield, UT July 2001 – May 2004

• Supervised lab personnel, processed collected product and sample in a safe, efficient manner

• Maintained storage and shipment of product and ensured biohazard units were culled and disposed of properly

• Determined suitability for a potential donor to undergo a safe and successful plasmapheresis

• Effective screening, processing and venipuncture for plasma collection

• Interim Management responsibilities; Employee of the month – November 2002 and January 2003

Volunteer/Community Experience

Research Assistant – University of Utah – Department of Neurology, Salt Lake City, UT July 2010 – Jan 2012

● Screened GI patients for participation ● Obtained consent for colon biopsies ● Neurological exam for Parkinsonism

Medical Volunteer – The 4th Street Homeless Clinic, Salt Lake City, UT Jan 2011 – May 2012

● Venipuncture & vitals on patients ● Community awareness and understanding

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