Jakeiesha D. McGee
*** **** ******* ****** ****. Apt# 1004
Webster, Texas 77598
PRIMARY 313-***-****/ALTERNATE 313-***-****
Objective:
A position in a result-orientated company whom seeks a career conscious person, using acquired skills and education will be utilized toward continued growth and advancement.
Summary of Qualifications:
•Dependable and accountable employee.
•Highly effective in negotiation and problem solving
•Excellent oral and written communication skills.
•Organizationally orientated.
•Sales experience
•Computers, Printer Machines, Fax Machines, multiline telephone etc.
•Proficient in Microsoft 2000, XP, Vista, Word, Word Perfect, Outlook, PowerPoint, Excel, Internet Explorer, Publisher, and data entry.
Professional Experience:
July,2009-Present Springhill Suites by Marriott Webster, TX
Guest Service Agent
•Perform general clerical duties
•Answering and transferring calls to appropriate persons
•Skilled customer interaction
•Cash handling experience
•Open, sort, and distribute incoming correspondence
•Debt collection skills
•Answering and transferring calls to appropriate persons
Nov, 2006-March, 2009 Circuit City Stores, Inc. Prattville, AL
Customer Service Supervisor
•Various clerical duties on a daily schedule
•Cash handling expert
•Specialized in solving problems, answering questions
•Management skills
•Skilled customer interaction
•Promoted Sales
September, 2005-Oct, 2006 Up the Creek Grill and Restaurant Montgomery, AL
Supervisor
•Cash handling experience
•Management skills
•Resolve customer complaints regarding food service.
•Observe and evaluate workers and quality standards and service.
Education:
Aug, 2003- May, 2009 Alabama State University Montgomery, AL
•Bachelor’s of Science Degree
•Major: Psychology
•Minor: English
References:
Dr. Tyson Platt
Associate Professor
Alabama State University
Allison Chevous
Sales Associate,
Nordstrom Department Store
Jasmin Marquez
Pharmacy Tech,
Baptist South Hospital