Assistant Manager/Administrative Assistant/office Manager/customer ser

Erin Nicole Friedman

**** ***** ***** ******, ***

Chicago, IL 60610

219-***-****

Objective

Seeking a career as a Medical Administrative Assistant

Education

Purdue University – West Lafayette, IN May 2008

Bachelor of Arts and Science in Retail Management

Work Experience

The North Face – Chicago, IL June 2010 - Present

Assistant Manager

• Manage the overall daily operations of the store to maximize sales and profits while ensuring customer satisfaction

• Special event and Marketing Coordinator for the shop

• Recruit, hire and train all new employees

• Maintain all administrative work

• Ensures accurate inventory levels and orders merchandise or prepares requisitions to replenish merchandise on hand through the buyers at headquarters

• Acts as a liaison between headquarters and the stores to ensure that company policies and procedures are understood and complied

Gap Flagship – Chicago, IL November 2009 – June 2010

Assistant Customer Experience Manager Kids/Baby floor

• Drove the shopping experience by managing sales generation, customer engagement, selling, and all sales floor operations based upon payroll goal and budget

• Implemented action plans to improve key performance indicators to maximize business opportunities

• Provided staff with in-the-moment feedback and coaching to maximize sales

• Train new employees

Dicks Sporting Goods – Glenview, IL June 2008 – November 2009

Apparel/footwear/Operations Manager

• Planned, monitored, and adjusted daily staff schedules based upon operational demands and business objectives

• Monitored the duties of the administrative Assistant

• Monitored all levels of customer service by setting daily goals and expectations to create a positive store environment

• Recruited, hired, supervised, and motivated staff

• Handled merchandising, inventory control, cash control, administrative work, and maintenance functions

Kohl’s Corporation – Menomonee Falls, WI Summer 2007

Juniors Bottoms Buying Intern

• Assisted in the buying office with merchant activities and driving business

• Developed communication, teamwork, and leadership skills

The Buckle – Indianapolis, IN Summer 2006

Management Intern

• Trained new employees for teammate positions

• Merchandised new clothes, rotated stock, and dressed mannequins

• Assisted guests while using cross merchandising techniques

Contact this candidate