Quality Assurance Manager

STEPHEN B. POSEY

Mobile: 972-***-****

Email: *******.*****@*********.***

________________________________________

EDUCATION

Louisiana State University in Shreveport

Master of Business Administration

Bachelor of Science in Biology

EXPERIENCE

BRINKER INTERNATIONAL, Dallas, Texas (10/2000 to present)

(owner of Restaurant Brands Chili’s Grill & Bar and Maggiano’s)

Director, Food Safety and Quality Assurance (2006 to present)

• Support Total Quality Assurance programs with four international restaurant brands (1800+ restaurants) in food safety initiatives, regulatory requirements, and product quality improvements

• Lead a team of domestic and international Quality Assurance & Food Safety Managers

• Support supplier qualification and approval programs including supplier facility audits and program audits (HACCP, Recall, SSOP, GMP, Water Testing)

• Author, implement, and maintain restaurant food safety standards for each Brinker brand

• Manage domestic and international restaurant food safety programs including quarterly restaurant audits, pest programs, sanitation program, and regulatory compliance

• Manage product evaluation program of all contracted food items to ensure specification compliance

• Author, implement, and maintain quality assurance and food safety standards for all contracted food specifications

• Support and maintain allergen and nutrition information available to customers for all menu items

• Direct and coordinate supplier and distributor recognition program

Manager, Food Safety and Quality Assurance (2004 to 2006)

• Investigate, test, and manage outside services to inspect Brinker restaurants for compliance to brand and regulatory food safety requirements

• Develop and participate in programs with FDA, USDA, USDC and state and local Health Departments to ensure Brinker brands meet local and national regulatory food safety requirements

• Manage the development, implementation, and maintenance of the Communicable Disease Program

• Provide food safety training to corporate employees, restaurant area directors, and general managers

• Develop, manage, and assess restaurant food safety and sanitation programs

Food Safety and Quality Assurance Specialist (2000 to 2004)

• Investigate, develop, author and implement periodic and on-going food safety training programs at each Brinker brand to assist Operations in meeting food safety standards

• Develop programs to track, document, and respond to potential food borne illnesses

• Support total quality programs through inspection, audits, and approval of distribution, and food and packaging supplier facilities and systems, as requested

• Ensure that new products, procedures, equipment and/or supplies meet appropriate food safety and quality criteria

QUIK-TO-FIX FOODS, Garland, Texas (7/1999 to 10/2000)

Quality Assurance Manager

• Provide leadership to the quality assurance supervisor and a team of quality assurance technicians to ensure all products are produced according to customer expectations

• Manage a microbiology laboratory and technicians to ensure food safety by testing for foodborne organisms

• Managed Superior scores for numerous third party audits including American Institute of Baking (AIB) and ASI, and other major restaurant and food market chains

• Develop quality assurance procedures to reduce customer complaints

• Train leadership, operators, and technicians in regulatory and company procedures and requirements

• Purchase and maintain all supplies related to quality assurance and microbiological testing

• Interact with suppliers, customers, auditors, research and development, and USDA

• Manage internal audits for the facility and plant programs including HACCP, SSOP, SPC, Child Nutrition/Commodity, Pest Control, and Total Quality Control to ensure compliance with federal regulations

DUTCH QUALITY HOUSE, Bossier City, Louisiana (08/1996 to 7/1999)

(a subsidiary of Continental Grain Company)

Operations Manager (09/1998 to 07/1999)

• Trained a team of supervisors toward improvements in quality and production efficiency

• Developed forty job training manuals for every operator position within the plant

• Implemented a certification program for 300 employees within the plant

• Improved profits by increasing yields and decreasing overall manufacturing cost by focusing on statistical process control (SPC)

Operations Supervisor (01/1998 to 09/1998)

• Supervised thirty employees

• Managed two different production lines involving batter/breading application, partial frying, glazing, grilling, fully-cooking, freezing, and packaging

• Developed a manual of standard operating procedures (SOP) for the production department

• Coordinated the production of products according to customer specifications within all required USDA and government regulations

• Coordinated work schedules to optimize production and reduce overtime

Quality Assurance Supervisor (07/1996 to 01/1998)

• Developed a HACCP program for a further processing plant

• Developed a manual of standard operating procedures (SOP) for the quality assurance department

• Monitored and administered the Good Manufacturing Practices (GMP) Program

• Established and implemented an electronic statistical process control program through an electronic data monitoring process to ensure quality products were produced

• Maintained compliance of all USDA and government regulations by supervising a shift of quality assurance and production personnel

ACHIEVEMENTS

- Registered Environmental Health Sanitarian/ Registered Sanitarian – REHS/ RS

- Conference for Food Protection – Voting Member of Council 2 (2004 – 2008) & Council 1 (2010)

- Council Chair of the Utensil Barrier Committee (2008 – 2010)

- Manager Testing, Training, and Certification Committee Member (2002 – 2008)

- Certified Professional in Food Safety – CP-FS

- Certified Food Safety Lead Auditor through ASI

- Certified Food Protection Manager and Instructor - ServSafe

- Certified Supplier Management through Saddle Island Institute

- Member of International Association for Food Protection (IAFP)

- Member of National Environmental Health Associations (NEHA)

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate