Customer Service Project
Resume:
JITHU CHERIAN THOMAS
P.O. Box. *****, Dubai, U.A.E
E mail: **************@*****.***
*****.********@*****.***
Mob: +971-**-*******
______________________________________________________________________________________________
Career Objective:
To purse a challenging and rewarding career where I have the opportunity to demonstrate & develop my skills to the best of my strength and abilities along with the organization.
Professional Experiences:
A) Advanced Integrated Systems (AIS)
Working as a Safety Engineer with AIS in UM AL DHALK Platform.
Worked as a Safety Engineer with AIS for an offshore oil field project in Mubarraz Island & Platform.
The projects are the Implementation of High level Security Systems for the oil and gas plants belong to ADOC & ZADCO from May 2011.
Client: CNIA (Critical National Infrastructure Authority, Govt. Military, UAE)
Duties and Responsibilities:
Review and approve contractor’s submittals such as Safety Plan, Task Risk Assessments, Work Method Statements, JSA, PPE samples, etc.
Initiates, organize the weekly safety patrol attended by all contractors Project Managers and Safety staff and conducts regular safety meeting to resolve Health Safety and Environmental issues.
Auditing discussing & instructing for all the unsafe acts and conditions to the contractor’s management & controlling the contractor in their day to day activities.
Issues safety violation reports\memos\instructions\NCR’s\penalties to contractors for safety compliance. Further, safety inspection reports issued to contractors are close out on the specified period. Stop any works if it does not comply with safety standards and where there is an imminent danger.
Introduce & encourage contractor’s employees to report any issues\concerns regarding HSE on Hazard Observation Card Procedure & provide them with rewards on public addressing.
Verifying the contractor’s reports & rating the percentage of their performance.
Based on a monthly rating program, encouraging the contractors in their performance levels, promoting & following EHS systems, by delivering those certificates & gifts in the public addressing.
Involving & ensuring the deliverance of EHSMS in all the stages throughout the project.
Calling meetings with the contractors & evaluating their work methods against the WMS\TRA in each and every stage of the project.
Arranging meetings with the operating company and discussing the procedures & their code of practice and instruct the contractors to follow accordingly.
B) Aljaber Group
Worked as a Safety Engineer with Aljaber Road Division for the KHALIFA PORT AND INDUSTRIAL ZONE PROJECT OFFSHORE CIVIL AND BUILDINGS (KPIZ-209), Abudhabi, from 2010 September to March 2011.
Client: Abu Dhabi Ports Company
PMC: Bechtel
Worked as Safety Engineer with Aljaber Road Division for the infrastructure for Emirati Housing Community, in Yas Island Development Project, Abudabi, from 2010 April to September.
Client: Aldar
PMC: Pal Technologies
Aljaber Energy Services
Worked as Sr. Safety Officer with Aljaber Energy Services for the basic infrastructure for upcoming Integrated Gas Development Plant Project in Habshan Abu Dhabi, U.A.E. from April 2009 – 2010 March.
Client: GASCO
Duties and Responsibilities:
Raise and constantly maintaining a high awareness of applicable HSE procedures.
Create and update HSE promotional bulletins/presentations and support continual improvement plan of the HSE System.
Deliver Safety Section of Induction training for all new employees and run update sessions on a regular basis for all existing employees.
Encourage employees to report any issues\concerns regarding HSE to their line management through Hazard Observation Card Procedure.
Provide support and assistance to all departments on HSE related activities when required.
Conducting safety work practice trainings & meetings on a weekly basis for the entire project team.
Conducting meetings for the safety team to analyze the issues in the sites and the working conditions.
Involving in the developing & editing stages of the RA\MS, JSA, the new employ Induction procedures.
Joining the walk down with the client & PMC on a routine basis.
Verifying & forwarding the reports of all unsafe equipment, tools and hazardous /unsafe condition to the managers.
Issuing & checking for the perfect useage of PTW’s & closing within the duration of expiry.
Verifying & cross checking the gas leakage test report on a daily basis.
Checking & implementation of all safety practices in the project site.
Ensuring the proper & perfect useage of equipment, machinery, tools and welfare facilities in the project site.
Verifying the easy access and display safety warning signs implemented in the project site.
Ensuring the safety for environmental conditions.
C) Bin Belaila Baytur
Worked as Safety officer with Bin Belaila Baytur contracting LLC for their Jumeirah Park villas project (355 villas) in Dubai, Jumeirah Lake towers, U.A.E. from March 2008 to March 2009.
Client: NAKEEL,
PMC: Bovis Lend Lease.
Handled the complete safety induction training, involving in the toolbox talks, and safety meetings for employees, labors of the project as per safety standards.
Making reports of all unsafe equipment, tools and hazardous\unsafe condition.
Checking & implementation of all safety works in the project site.
Checking for correct use of equipment, machinery, tools and site facilities in the project site.
Carry out the surveillance, inspection for hazardous\unsafe condition.
Providing easy access and Display safety warning signs.
Checking & make solutions for the environmental issues.
D) Fathima Contracting Co Pvt. Ltd.
Worked as Safety officer with Fathima contracting co pvt ltd for their Kudamkulam Nuclear Power Project in Thirunalveli, Tamil Nadu, and India from January 2004 – February 2008.
Making reports of all unsafe equipment, tools and hazardous\unsafe condition.
Checking & implementation of all safety works in the power project site.
Checking for correct use of equipment, machinery, tools and site facilities in the project site.
Providing easy access and Display safety warning signs.
E) Reliance Web World
Worked at m/s. Reliance Web World, Mavelikara, Kerala, India - October 2002 – October 2003 - Senior Customer Service executive.
Leading & guiding a team of five customer service members.
Setting targets for current day & review the sales of the previous day.
Select Products Generate & formalize ideas to improve the customer service channel sales.
ACADEMIC PROFILE
Bachelor of Science: Electronics & Physics, class I, from Mahatma Gandhi University, Kerala, India.
NEBOSH – IGC.
Had certified in OSHA in constructional industry Occupational Health Safety & Enviournment.
Seminars & Training Attended
Had attended a 3 day seminar on OSHA 18001 in Dubai.
Had attended the ADNOC induction for the Oil & Gas field, Abu Dhabi.
Had attended the ADOC induction for the Oil & Gas field, Abu Dhabi.
Had attended the ZADCO induction for offshore Oil & Gas field and acquired the ZADCO travel card, no. 535163.
Had attended the ADMA-OPCO induction for offshore Oil & Gas field.
Had certified in Sea Survival course from Gulf technical & safety training centre.
Had certified in H2S gas training course from ADNOC, Abu Dhabi.
Had successfully completed Occupational Safety & Health Training course in OSHA Construction Industry Safety & Health Standards (29 CFR 1926) in Dubai.
Attended a 3 day course in working at heights from Bovis Lend Lease conducted by personal from Nakeel in Dubai.
Had successfully completed a 3 days course on gas testing in a confined spaces & Trenches from First Securities, Abu Dhabi.
Had successfully completed one day course on basic First aid & Fire fighting Course from Emirates Training Center, Mussafah, Abu Dhabi.
Had successfully completed a 3 days course on Working in a confined space & Trench rescue from First Securities, Abu Dhabi.
GENERAL INFORMATION
Nationality : Indian.
Languages Known : English, Malayalam and Hindi.
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