Customer Service Sales

Christine Wilkinson

*** **. *****, **********, ** 63031

314-***-****

***********@**.*****.***

Career Overview Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.

Skills • Microsoft Access

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• 10-Key

• Customer Service

• Problem Resolution

• Self-Starter

• QuickBooks

• Attention to detail

• Math skills

• Telephone Skills

• Public Speaking

• Reading Comprehension

• Organizational skills

• Time Management

• Critical thinking

Employment Enterprise Call Center, St. Louis, MO

June 2009- May 2010

Reservations Representative

Developed new customer relations through telephone contact and sales activity.

Transstates Airlines, St. Louis, MO

July 2007- July 2009

Flight Attendant

Increased customer loyalty through good service and thorough safety inspections.

Shop N Save, St. Louis, MO

September 2002- July 2007

Cashier

Maintained client relations through positive customer service.

Education St. Louis Community College, Florissant, MO 2011

Certificate of Proficiency in Business Administration & Certificate of Specialization in Computer Accounting Technology

References Furnished Upon Request

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