Deborah Aguirre

**** **** ** ****

Watertown, NY 13601

Home: 315-***-**** Cell 315-***-****

E-mail: ig1320@r.postjobfree.com

OBJECTIVE

Seeking a position in an office where my extensive experience and education can be utilized and allow me to develop longevity within an organization.

TECHNICAL SKILLS

Languages: English / Spanish (Read, write and speak fluently)

Operating Systems: Windows XP

Applications: Microsoft Office Professional, (Excel, Access, PowerPoint), Adobe Illustrator/Reader

Data Processing: 10-Key calculator, Excel-based accounting, Symbol Technologies

PROFESSIONAL EXPERIENCE

Gaetano Transport

Dispatcher June 2011 December 2011

• Sent units where they need to go and keep track of all drivers on the road

• Dealt with 5-10 separate different emergencies, not including the ones that we don’t have units to do the runs with.

• Primary support person for drivers

• Strong ability in transmitting information and understanding the needs of our customers

• Work, direct and supervise drivers

Tracy Road Equipment

Customer Advisor January 2011 Mid June 2011

• Customer support- person customers would come to first for help and information

• Find customer needs and assist them to best ability to make their visit quicker and easier

• Communicate with customers face to face and over the phone

• Answer customer questions, handle complaints and point them in the right directions

• Transcription for the technicians so they know what is wrong with the trucks or equipment

Penski Inc., Kelly Services, Creg System June 2009 to December 2010

Temporary Employment at various businesses Watertown, New York

Accounting Assistant

• Assisted accountant with in daily operations of reconciling accounts receivable and accounts payable

• Composed reports of delinquent invoices and outgoing checks to compensate employees and vendors

Secretary

• Executed daily clerical operations including filing, corresponding to customers, and distributing mail

• Responded to customer inquiries and transferred calls as needed

Dispatcher

• Dispatched technicians to customer sites

• Composed work orders using company software and distributed them via fax or email

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Barclay’s Financial Banking March 2008 to April 2009

Assistant Secretary Colorado Springs, Colorado

• Corresponded globally with customers including Spain and London

• Sold insurance to eligible customers and mailed out monthly statements

• Resolved customer complaints in a professional manner

• Verified customers and updated records using company software

• Investigated fraud charges within customer’s account

• Clerical work environment, emailing, faxing, data entry

• Discussed statements over the phone with customers

Kamien Construction February 2008 to May 2009

Office Dispatch Manager Colorado Springs, Colorado

• Supervised company’s inbound and outbound appointments

• Dispatched workers to delivery routines and scheduled appointments with customers for consultations

• Corresponded with vendors and scheduled appointments for construction deliveries

• Maintained filing system and composed daily reports using Excel

• Performed various clerical duties to include answering phones, composing emails, sending faxes and building relationships with customers

EDUCATION

Certificate in Paralegal November 1992 – September 1994

El Paso Community College

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