Office Manager, Administrative Assistant, Human Resources Assistant

Mary C. Ledoux

Londonderry, NH *****

Cellular 603-***-****

***********@*******.***

Summary

Seasoned Human Resource Professional with superior track record. Professional strengths include:

• Supervising

• New Hire Orientation

• HR Policies, Processes and Procedures

• Conflict Resolution

• Benefits

• Effective Group Interaction

• Public Speaking

• Assisted with Payroll

• Office Management

Education

B.S., Business Management MAY 2002

Franklin Pierce College, Nashua, NH, GPA: 3.48

Employment History

FIRST CHOICE TRAINING INSTITUTE, SALEM, NH MAR 2007 ~ JUL 2010

(Licensed Practical Nursing education, for profit company)

Human Resources Generalist/Office Manager

• Established new Human Resource Department.

• Provide appropriate staffing levels to ensure operations succeed.

• Wrote employee manual and implemented its policies.

• Implemented medical and dental plans.

• Conducted staffing interviews, background checks as well as presented job offers

• Established employee grievance system

• Supervised up to 4 office assistants

• Assisted owner with payroll

• Plan and conduct new employee orientation

• Assemble, distribute, review and record performance appraisals.

• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.

• Worked closely with management in all aspect of human resources

THIRD PARTY ADMINISTRATOR, MANCHESTER, NH JUL. 2006 ~ NOV. 2006

Assistant Pension Administrator

Assist the Pension Administrator's in their day to day operation.

• Process and track distributions and loans.

• Process the monthly census reports for clients.

• Reconcile client’s accounts.

THE MENTAL HEALTH CENTER OF GREATER MANCHESTER, MANCHESTER, NH

(Medium size non-profit company, 300+ employees) JUL. 2002 ~ APR. 2006

Human Resources Assistant

Managed all phases of Human Resources.

• Planned and participated in the recruitment, selection, and training process for the other Human Resources Assistant position.

• Created and implemented scanning of applicants.

• Matched employees with open positions to best benefit employer and employee.

• Assist with preparing orientation packages and sign in of new employee's.

• Organized and performed weekly new hire orientation.

• Reviewed, corrected, and updated employee files for regulatory compliance.

• Designed, composed, and implemented Human Resource Policies and Procedures Manuals.

• Managed workers' compensation and OSHA compliance.

• Assemble, distribute, review and record performance appraisals of over 300 employees.

• Update job descriptions and performance appraisals.

• Create and update organizational charts.

• Internal and External Credentialing

• Prepare and distribute monthly news letter.

• Responsible for all LOA. Designed and implemented a tracking form for FMLA.

Receptionist (Part-Time) JUL 2002 ~JUL 2003

Handled all phases of Receptionist.

• Answer incoming phone calls and distribute to appropriate persons or department.

• Sign in any client that has an appointment, record their co-payment and give client receipt.

• Enter data entry into CMHC system.

• Distribute internal and external mail to appropriate location mailbox.

Human Resources Assistant (Part Time) JUL 2002 ~JUL 2003

• Internal Credentialing

• Reviewed, corrected, and updated employee files for regulatory compliance.

• Prepare and distribute monthly news letter to employees, retirees and board members.

• Updated job descriptions and performance appraisals.

• Complete Sanction and OIG Report of new employee.

• Enter into CMHC data entry of resumes received.

AMERICAN IMAGING TECHNOLOGIES CORP., DERRY, NH

APR. 1998 ~ OCT. 2001

(Small computer and printer repair/retail)

Administrative Assistant/Office Manger

Managed the day to day operations of the office to ensure business was conducted smoothly.

• Handled Accounts Receivable.

• Reconciling bank accounts.

• Debt collections.

• Prepare customer order invoices.

• Prepare and complete purchase orders,

• Manage shipping and receiving of goods.

• Prepare and delegate repair work orders.

• Assisted with Accounts Payable.

• Managed the retail store and inventory control.

Software Applications

• Experienced in MS Word, Excel, Access, Publisher, Staff Files, CMHC Database and M.Y.O.B. Software

Contact this candidate