Medical Technologist

BETH FISHER

303-***-**** *******@*******.***

Professional Strengths

Laboratory Testing and Management / Managed Care

Processes & Procedures ~ Quality Assurance ~ Process Improvement ~ Resource Management

Leadership ~ Tactical / Strategic Planning ~ Project / Laboratory Management ~ Communication

Customer Relationship Management ~ Team Building ~ Training ~ Regulatory Compliance

Budgets ~ Problem Resolution ~ LEAN / Six Sigma Methodologies ~ Audits

CAREER SUMMARY

Quest Diagnostics Incorporated, Denver, Colorado 2004 to 2009

Laboratory Production Supervisor

• Responsible for the completion of technical work to meet an 8:00 a.m. TAT.

• Managed all technical activity and technical staff on night production shift, which included auto chemistry, hematology, immunochemistry, urinalysis and microbiology.

• Managed Health Fair testing, CAP inspection readiness, training and competency, and the implementation of business plans at the bench level.

• Responsible for the integration of MTAs (Medical Testing Associates) into the technical team. Trained MTAs in pre-analytic work, low and moderate complexity tests, client services and work flow management.

• Business Unit achieved highest Lab Ops productivity rating in the Company.

• Responsible for resolving 12 Chemistry deficiencies on internal audit to achieve no deficiencies on re-inspection and praise from CAP inspectors.

• Developed and implemented new training and competency program for hematology and chemistry.

• Participated in Six Sigma projects. Trained staff on Six Sigma methodologies, including LEAN, 5S and Green Belt projects, which achieved decreased costs per billable, decreased rerun rates, zero lost pediatric specimens and decreased TAT for calling critical results by 99%.

• Participated in Best Practices and Business Unit initiatives, including writing, adapting and implementing SOPs.

• Improved shift change handoff by using formal and informal meetings and metrics to match workflow with staffing.

RX of Canada, Denver, Colorado 2002 to 2003

Sales Director

• Responsible for developing sales to physicians, consumer groups and insurance representatives, to provide low cost prescriptions from Canada.

• Managed the office, developed marketing programs and investigated laws and regulatory compliance issues.

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MediSense Products, Abbott Laboratories,

Boston, Massachusetts and Denver, Colorado 1989 to 2001

Medical Representative

• Responsible for sales of glucose monitoring systems, insulin syringes and medical nutrition products to hospitals, managed care facilities and other retail markets.

• Achieved consistent sales growth of core products. Ranked in Top 10 on introduction of new products.

• Trained physicians, nurses, pharmacists and patients in the operation and use of glucose monitors; including test performance, QC, and regulatory compliance.

BETH FISHER PAGE 2

(Career Summary Cont’d.)

Baxter International, Deerfield, Illinois 1986 to 1988

Territory Manager

• Responsible for sales of medical and laboratory capital equipment and medical supplies to physicians.

• Achieved annual sales growth of 15% on sales of $750K.

Kaiser Permanente, Denver, Colorado 1978 to 1986

Laboratory Manager

• Responsible for eight laboratory FTEs in a 52 provider office.

• Performed phlebotomy and testing in chemistry, hematology, microscopy and microbiology.

• Developed and implemented rigorous standards and metrics for all aspects of laboratory function and achieved CAP accreditation.

• Responsible for the renovation of the laboratory including design, planning and equipment purchases.

• Achieved lowest absenteeism and turnover, highest productivity and highest physician and client satisfaction in the Denver Region.

• Trained the nursing staff in laboratory methods, instituting point of care testing for pregnancy and urinalysis.

Denver Health and Hospitals 1978

Medical Technologist

• Evening shift technologist at Denver area Trauma Center

• Blood Bank, Chemistry, Hematology, Coag, UA

Syracuse, New York 1974 to 1977

Medical Technologist

• Laboratory Generalist

• Specialized in the maintenance and troubleshooting of automated equipment.

EDUCATION

B.S., Medical Technology SUNY, Syracuse, New York 1975

MT(ASCP) 098820

M.A. Program, Health Care Management, Central Michigan University, 1979 to 1981

Mt. Pleasant, Michigan

Health Care Marketing and Planning, University of Colorado Health Sciences Center, 1981

Denver, Colorado

Paleontology, University of Colorado, Boulder, Colorado and South Dakota 1992 to 1994

Paleontology Certificate, Denver Museum of Nature and Science, 1995

Denver, Colorado

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