Practice Administrator/Billing Manager

* *’Brien Avenue 732-***-****(C) 732-***-****(H)

South River, NJ 08882 ***********@***.***

Janice E. Faulk,MHA.CPC

Objective To join a practice/organization where I can utilize and share my skills, knowledge, and experience, as well as

mentor staff members,and increase practice revenue.

Education •2007 –2008 Seton Hall University, South Orange, N.J.

Masters Healthcare Administration

1992 – 1995 The City College of New York New York, N.Y.

Bachelor Liberal Arts

Awards: • Magna Cum Laude

• Inducted into Golden Key National Honor Society

• Gamma Chapter-Phi Beta Kappa

• Deans List 1994

Experience 2009 – 2010 ACTIVE JOINTS ORTHOPEDICS Englewood, NJ

Practice Administrator

Supervised Front Desk

Managed All Billing Functions

Physician Credentialing

Payroll/Attendance

Order office/medical supplies

Basic Accounting

Liaison between Practice and all outside Vendors/Insurance companies

Responsible for Hiring and terminating employees

Performance appraisals

Monitored staff performance and recognized individual contributions

Implement policies and procedures

Cultivate relationships between Practice, Patients, and Staff

Accountable for the overall operations of the practice through planning and directing of functions and activities

related with administrative and practice activities

Managed office and surgical schedule

Contract Negotiations

EMR

Promote positive team dynamics and staff engagement by encouraging innovative thought and involvement in the decision making process

2004 – 2008 Function First P.T. Physical Therapy New York,N.Y.

Coding/Billing Manager/Office Manager

•Knowledge of Medicare, Medicaid, Managed Care, No Fault, Worker’s Compensation

•ICD9/CPT/HCPCS Coding

• Analyzed monthly financial reports

• Researched and reviewed payment discrepancies

• Audited patient charts for Medicare compliance

• Physician Credentialing

2002 – 2004 Lisa A. Liberatore, M.D. P.C. Otolaryngology New York, N.Y.

Coding/Billing Manager

• Collections

• Developed staff through effective communication, motivation, coaching, and goal setting

• Demonstrated ability to lead, develop, motivate and train staff

• Excellent time management, follow-up and organizational skills

• Surgical coding

• Electronic Billing (Medical Manager Billing Software)

• Analyzed financial reports

• Reviewed patient charts for compliance

• Audit accounts for accurate billing

• Arranged patient payment plans

2000 – 2002 Alan Adler M.D. P.C. Obstetrics/Gynecology New York, N.Y.

Coding/Billing Manager

• Surgical Coding

• Collected over $100K on outstanding surgical A/R

• Revised front desk operations for accuracy and quality assurance (Medical Manager Billing Software)

Electronic Claims Submission

In depth knowledge of billing practices

Credentialing

Deliver superior customer service to Patients

Payment Posting

1998 – 2000 Womakk, Inc Neurology New York, N.Y.

Coding/Billing Manager

• Increased cash flow with additional billable neurological CPT codes and modifiers

• Interpreted operative reports for accurate surgical coding/modifiers

• Developed excellence in software training for front desk efficiency (Medical Manager Billing Software)

• Monthly meetings with surgeons to educate on chart maintenance/compliance

1997 – 1998 Therapeutic Interventions Physical Therapy Bronx, N.Y.

Medical Biller

• Electronic Billing (Medical Manager Billing Software)

• Processed worker’s com/no fault claims

• Maintained referral/Rx files

• Insurance/patient payment posting

• Appointment scheduling

• Payment posting

• Patient chart preparation

References Available upon request

Contact this candidate