Customer Service Sales

Objective

Seeking a challenging Entry-Level position utilizing my background in customer service, leadership experience, organizational skills, and written and oral communication skills, while positively contributing to the goals and objectives of the organization.

Experience

Bartender Nyack Pour House August 2010-Present

Assist in planning and overseeing weekly themed events to attract new clientele and increase sales.

Maintain above-average sales through implementation of weekly themed events.

Bartender Black Bear Saloon September 2009-August 2010

Assist in implementing weekly themed events to attract new clientele and increase sales.

Deliver exceptional customer service.

Brand Ambassador New Leaf Brands August 2009-November 2009

Facilitate daily product demonstrations at various locations throughout the Tri-State Area.

Increase public knowledge and awareness of New Leaf Brands products.

Sales Associate Hot Topic February 2004-August 2009

Maintain above average sales.

District Employee of the Month, August 2005, for largest sale in the district.

Activities

Public Relations/Media Intern Dual Degree/ESOL Office, SUNY Geneseo January 2009-May 2009

Create promotional materials for use on-campus and abroad at Geneseo’s partner institutions.

Public Relations Chair Sigma Kappa Sorority, SUNY Geneseo January 2008-December 2008

Promote Sigma Kappa Sorority on campus and in the community.

Develop and launch external communication materials to maintain the sorority’s outstanding positive image.

New Member Committee Sigma Kappa Sorority, SUNY Geneseo August 2007-May 2008

Execute orientation program for new sorority members.

Coach 23 new members during their first 6 weeks in the organization.

Oversee mentorship for 23 new members.

Communications Chair Sigma Kappa Sorority, SUNY Geneseo August 2007-December 2007

Improve and manage professional-looking website for the sorority.

Compile, organize, and record accomplishments and volunteer hours for 69 sorority members.

Education

State University of New York at Geneseo August 2005-May 2009

Bachelor of Arts in Communication

Minor in Business Studies

Dean’s List, Spring 2008

The Lamron school newspaper staff writer

Morgan Estates Senior Living Volunteer

Computer Skills

Microsoft Word, Excel, PowerPoint, and Publisher. Adobe Acrobat. Some knowledge of html.

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