Manager Sales

Location:

Bradenton, FL, 34212

Salary:

40,000.-45,000

Posted:

October 24, 2011

Contact this candidate

Resume:

WILLIAM CASTOR

***** *** ****** *.

Bradenton, FL 34212

Phone: 941-***-****

iez6mq@r.postjobfree.com

Ability Summary

A restaurant manager with over 20 years experience.

Dependable, loyal, and trustworthy. Works well with others, Great people skills.

Skills

• Responsible for all P&L and budgeted financials.

• Did interviews, hiring procedures, including all required paper work and phone calls.

• Was responsible for orientations and training of all new hires.

• Developed and posted weekly manager and employee schedules.

• Ordered all supplies, food and beverages, and posted all invoices.

• Inventoried weekly supplies, food and beverages.

• Assured daily food prep and handling was to company and health department standards.

• Proper portions and shelf lives were correct. Vast knowledge of variety of beverages and foods.

• Made sure all front of house employees knew their shiftly job functions,

• and that each and all guest were receiving total customer satisfaction service.

• Handled customer complaints and issues to make sure that everyone left happy and

would be back again. Works well under pressure.

Employment History

Manager Crispers 11/2008 - 10/2010

Bradenton, FL

• Hired and trained crew to be properly staffed ran a 21% labor cost 1.5% under budget for the year.

• Secured waste control to run a .35% shrinkage. Led the company in food cost for the year

• Developed line check lists to assure food quality and proper amounts were being prepped shiftly.

Tracked daily usage for prep counts

• Organized and assigned cleaning list to assure daily and weekly sanitation was being taken care of.

• Created the “Alley Rally” before every shift to focus all employees on the shiftly game plan.

• Table touched every table to achieve total customer satisfaction. No 800# complaints for 1 year.

General Manager Pizza Hut 02/2005 - 11/2008

Bradenton, FL

• Make sure of profitability by balancing service with costs.

• Encouraged guest satisfaction for steady business.

• Responsible for starting employee contest for highest guest check average to help increase sales.

• Checked back of house for quality food, steady sanitation and presentation.

• Provide training and advice to drivers to reduce delivery times.

• Started phone scripts to increase sales.

• Responsible for hiring and training new employees

Front of House and Bar Manager Bennigan's Irish Pub 11/2000 - 03/2004

Bradenton, Fl

• Elevated gross Bar sales by 20% in first year as Bar Manager and by 8% or more every year after.

• Achieved record profitability of restaurant and bar operations for last three years of employment.

Cut food, pour costs and labor by 12%

• While increasing sales, food/service quality and guest satisfaction.

• Halted rampant waste and stealing; and unified front- and back-of-house staff to create a

cohesive, cooperative team committed to premium

• Guest service and optimum profitability.

• Recognized for leadership excellence through “Manager of the Year” honors for the region

For 2 consecutive years.

Additional Career History

I have many years of experience in all aspects of the restaurant industries. Over the years I have worked for many different concepts, Sbarro’s Italian Eatery 03/2004 - 02/2005, Denny's 12 years, Shari's, Montifusco's Italian Restaurant 6 years, Bianchini's 5 years, Joe's of Westlake, The Alta Mira Hotel(Maitre'D de Hotel) 6 years, The Elegant Broiler, and Bennigan's Irish Pub. I have gained a lot of experience and industry knowledge along the way and feel I would be an asset to any restaurant that employs me.

Education and Trainings

Completion Date Issuing Institution Qualification Course of Study

05/10/1972 Millersville University 3 Years , had to leave due to illness in family. Father was in a bad car accident.

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date Expiration Date

State of Florida Food Handlers Permit Serve - Safe 03/2007 03/2012

WILLIAM CASTOR

11017 4th Avenue E.

Bradenton, FL 34212

Phone: 941-***-****

iez6mq@r.postjobfree.com

Detailed References