Customer Service Sales

James R. Morgan

**** ********** ****. *****, ** *5002

*************@*****.***

214-***-****

Objective

Highly motivated individual seeking to establish myself as an organizational asset and begin a career in business that will utilize my education, experience and job skills.

Education

Texas A&M University, College Station, TX

Bachelor of Science, December 2011

Political Science Major, Business Administration Minor

Honors: College of Liberal Arts Dean’s List, 2004–2005

Business and Related Experience

Bank of Texas (August 2008–August 2010; August 2011–December 2011) Plano, TX

Teller

•Responsible for accurately completing client transactions including deposits, withdrawals, check cashing, transfers, cash advances, official checks and money orders using multiple software systems and balancing cash drawer up to $15,000.

•Proactively sold bank products, generated sales referrals to platform staff, and maintained client relationships through exceptional customer service.

Achievements: Earned Teller Excellence Award for 1st, 2nd, 4th quarter of 2009 and 1st and 2nd quarter of 2010. Consistently exceeded sales referral goals and regularly produced over 150% of goal.

Dallas Mavericks (June 2006–August 2007) Dallas, TX

Summer Basketball Camp Coach

•Coached youths age 7-18 in basketball fundamentals, drills, competitions and scrimmages in Summer Hoop Camps. Worked with coaching staff to design daily camp schedule and improve coaching.

•Responsible for camper safety, daily check-in and pickup of all campers.

•Organized and assembled essential camp equipment.

U.S. Congressman Ralph M. Hall (May 2006–July 2006) Washington, DC

Intern

•Five-week summer internship in Congressman Hall’s Washington D.C. office. Guided constituent tours of United States Capitol. Responsible for drafting detailed letters to constituents regarding the status of House legislation and archiving constituent information into CAPCORP database. Answered and directed incoming phone calls and sorted office mail.

Strengths and Skills

•3+ years customer service and retail experience

•2+ years of sales experience

•Data Entry and Archiving

•Microsoft Office

Community Service

Habitat for Humanity (Sept. 2005–Dec. 2005) College Station, TX

•Participated in fundraising activities and helped build a home in Bryan, TX.

Hearne ISD After School Enrichment Program (Sept. 2006–Dec. 2006) Hearne, TX

•Tutored 3rd–6th grade youths in math and reading and coached physical education.

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