Customer Service Manager
Resume:
Education: Business Administration – Associates of Applied Science
Allen County Community College, Iola Ks.
Work Experience:
Goucher Water Company (August 2011 – September 7, 2012)
Pacolet, SC
Office Administrator performing bookkeeping (including payroll, A/R, and A/P via Peachtree), utility billing, payments, deposits,work orders, and recording of work orders in QS1 billing system/ excel water loss spreadsheet. Ordering office supplies and maintaining office inventory records. Using cell phones to provide on site support to utility employees. Using SC811 system for
line locations.
Cherokee County Roads and Bridges (November 2010 - August 2011)
Gaffney, SC
Administrative Assistant performing customer service, answering three incoming lines, issuing work order for Roads and Bridges and Animal Control, and recording of work orders in excel spreadsheet. Issuing purchase orders, reconciling purchase orders
against incoming invoices, processing invoices to A/P department, recording of materials received/used on excel spreadsheet, ordering of uniforms and personal protective equipment for animal control officers, recording of employees worked time onto time sheets, maintaining vehicle records and employee drivers certifications files. Ordering office supplies and maintaining office inventory records. Using county radio system to provide on site support to county employees. Using SC811 system for line locations.
Staff Masters (June 2010 – September 2010)
Gaffney, SC
Assigned at: Helidex Offshore as an Office Manager and Assistant to Plant Manager. Managed office, issued invoices, processed A/P, and Customer Service.
Wal-Mart, Inc. (Seasonal)
Gaffney, SC
Cashier: Assisted customers with purchase transactions.
Piedmont Legal Services (March 1999 – February 2000)
Rock Hill, SC
Legal Secretary performing clerical duties (including transcription of case notes, pleadings, and court orders)to lead attorney, social security attorney, family law attorney, and public housing attorney. Acted as lead secretary – maintaining/creating merge forms and assisting with office management. (AKA Sheila R. Camp)
Cleveland County Sanitary District (December 1993 – April 1995)
Lawndale, NC
Assistant District Manager/Clerk to Board. Transcription of minutes of meetings, full charge bookkeeping, supervision of office operations, Personnel Officer, utility billing, payments and customer service. Successfully brought District up to code for workers compensation and supervised and assisted in transfer from old billing system to new billing system. (AKA Sheila Camp)
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