Richard Bustillos
**** ****** **., ***** ******* TX 75052
972-***-**** -- E-mail: *******.*********@*****.***
Summary:
Highly motivated, versatile, energetic and creative Product Process Quality Technologist Sr. with
20+ years experience in manufacturing engineering support, planning of work instructions for
avionics assemblies. Operations support, lean manufacturing, transition of work and implementation
procedures. Skilled facilitator and leader of effective and productive cross-functional teams
using various tools (Apollo Root Cause Analysis, Continuous Improvement Events). Excellent
leadership skills, responsible for strategically solving complex problems in a fast-paced environment,
exceptional interpersonal skills, strong commitment to excellence, positive “just do it” attitude. A
history of recognition awards and superior performance reviews. Excellent verbal and written
communication skills for effective completion of projects.
Selected Skills & Accomplishments:
BAE System Controls, Inc. (formally Boeing Electronics Company) Irving, Texas 1985 – Present
Product Process Quality Technologist, Senior - present position
Manufacturing Planner, Senior
-- 2/1995 - 2/2009
Production Planner, Level 6
- 6/1993 - 2/1995
Engineering Technologist, Level 6
- 4/1992 - 6/1993
Production Planner, Level 5
- 7/1991 – 4/1992
Tool and Production Planner, Senior
- 4/1988 – 7/1991
Tool and Production Planner
- 12/1985 – 4/1988
Avionics Assembler
- 6/1985 – 12/1985
Document Control Specialist, Photographer, Production Planner, provide Supplier and
Manufacturing Engineering Support.
• Prepares and implements manufacturing plans, maintains systems of configuration control,
create graphic photos for manufacturing and suppliers for a variety of complex and technical
items.
• Provides technical guidance and information in all areas of manufacturing planning and quality
review. Coordinate the work of others and provide training.
• Provides investigative assistance in determining root cause of internal and external non
conformances.
• Works directly with Hardware Engineering for introduction of proto type assemblies into
production.
• Provides manufacturing planning support for a wide variety of products for Circuit Card and
Module assemblies.
• Develops and maintains procedures for various types of control systems and software, designs
and prototypes necessary to support tooling, equipment, and validates factory capabilities.
• Analysis and resolution of problems including factory, suppliers, and internal/external customers.
• Integrates and documents new processes, leads improvement processes across multiple groups,
develops additional production enhancements, and creates data reports.
• Subject matter expert for Visiprise software utilized for on-line factory work instructions resulting
in improved quality and operating cost reductions.
• Introduces new products and processes to the factory including pre-production activities, design
reviews, First Article Inspections, and manages configuration control including bill of materials,
work instructions, and providing the engineering, specifications and documents for Supplier
requirements, engineering changes, photography with graphics and other lean improvements.
• Writes company policies, procedures, instructions and job aids in compliance with FAA and ISO/
AS9100 requirements. Trains co-workers on new documentation and processes.
• Helps implement the deployment of Lean kaizen improvements in the factory and office (Value
Streams, Six Sigma, visual controls, Kanban, waste elimination, Root Cause Analysis, 5S).
Provides support for Circuit Card Assembly including automated pick & place, Surface Mount
Technology (SMT) and solder reflow.
• Implemented actions resulting in significant savings in royalty payments for each assembly.
• Operations/Engineering Subject Matter Expert on site for Oracle Applications, including
Applications Express (APEX).
• Implemented Preventive and Corrective actions for continuous quality improvements.
• Provided document control for Engineering drawings and documents, Photo Contact Masters,
Printed Circuit Board Artwork, downloaded Engineering from Windchill into Engineering Data
Online Retrieval System (EDORS).
• Review, approve, reject and incorporate released Engineering.
• Determined and populated Oracle with Integrated Supplier Information System (ISIS) codes.
Education:
2 Year Certificate in Electronics – Pikes Peak Community College, Colorado Springs, Colorado
Annual Ethics, Electro Static Discharge Sensitive (ESDS), Security and Safety training
Systems Used:
Oracle Applications, HMSCAPP, Fuji Flexa, Microsoft Excel, Microsoft PhotoDraw, Visiprise, BaaN,
Matrix, Hardware Design Automation System (HDA),
Awards & Recognitions:
•
Chairman’s Award Bronze Winner – 747-8 Red Label Development Program – 2011 BAE
Systems
Chairman’s Award Bronze Winner - Guaymas Transition - 2010 BAE Systems
Chairman’s Award Bronze Winner- Detailed Work Instructions - 2009 BAE Systems
Multiple other Recognition Awards received from Boeing/BAE Systems
(All awards are available upon request)