Executive Administrative Assistant

Barbara D. Fontaine

***** ****** ******* ****, #****

Tomball, Texas 77375

904-***-**** ********.****@*****.***

Objective

To utilize my management, technical, financial and customer service experience, to obtain a career path in a “team orientated” company.

Professional Work Experience

Staff Solve Staffing Agency – Houston, TX August 2009 – Current

Executive Administrative Assistant

• Assisted clients (CEO’s, Director’s, Manager’s and Team Lead’s) requiring Receptionist, Administrative Assistant, Payables, Receivables, Payroll, etc.

Perque Team Re/Max Northwest – Houston, TX January 2009 – March 2009

Office Assistant

• Assisted with Clients suitable property searches.

• Answered and directed phone calls through office.

• E-mailed and scheduled clients and realtor’s times and locations.

Sun Microsystems, Inc.

Business Continuity Advisor – Houston, TX October 2007 – November 2008

Assisted departments globally develop and exercise plans for processes and people if an interruption occurred prohibiting the continuation of business.

Related Accomplishments include:

• Assisted online recovery efforts following the China earth quake.

• Assisted on site recovery efforts during the San Diego Wild Fires.

Business Continuity Consultant – Jacksonville, FL October 2005 – October 2007

Conducted executive level interviews to perform business impact & gap analysis. Developed business continuity programs and wrote plans for corporations needing to meet FDIC regulations.

Related Accomplishments include:

• 2005 BIA fro the Houston Chronicle & Bell Canada.

• 2006 Development of business continuity program and testing for E-funds.

• 2006 BIA for Neiman Marcus online.

• 2007 BIA for XM Radio, The Carlyle Group, Wells Fargo, GHX, and CHEP.

Bank of America

Business Continuity Planning Consultant, AVP – Jacksonville, FL July 1999 – July 2005

Primary Consultant developing and exercising plans, conducting Business Impact Analysis to establish Risk Ratings for processes and people:

• Business Banking Channel  Information Security

• Human Resources  Financial Services

Related Accomplishments include:

• Developed and maintained training material to maintain viable work area recovery plans for local, regional, and national offices.

• 2001(9/11) Crisis management of New York Trading and Wire Groups.

• Driving Force Award from Tech. Solutions Group for completion of the Regional Recovery Center for item processing and ATOD (At Time of Disaster).

• 2001 -2005 Data Center Recovery Management and Testing (support BC/DR Testing and Banking Center Crisis Management.

• Crisis, Deadline and Communications Management.

Executive Administrative Assistant – Jacksonville, FL July 1994 – July 1999

Primary Assistant to the Critical Facilities Senior Vice President.

• Booked and planned travel arrangements.

• Managed conferences details semi-annually.

• Managed correspondence for all facilities and Supervisors.

• Payables, receivables, payroll, expense (internal and external) reporting

• Trained Supervisors and Senior Staff personnel.

Related Accomplishments include:

• 1995 WAR Room and mobile RV Command Center development, activation and coordination.

• 1996 Hurricane Crisis management and Recovery (South Florida, Georgia, and Virginia).

• Call Center Crisis Management following a 5th story roof collapse and Mortgage bomb threat.

• 1997 Hurricane Crisis Management and Recovery in Florida, Georgia, and Texas.

• Contributed on the Application Project Team which selected Sthol’s LDRPS system for Barnett Bank and developed a statewide implementation process which was completed within two months.

• 1998 Hurricane Crisis Management and Recovery in Florida, and Texas.

• Excellence in Performance Award from Real Estate Management Group for completing the Hurricane Quick Project two months ahead of schedule and $42000 UNDER budget.

• 1999 Hurricane Crisis management Florida.

• Manned the Y2K Corporate Command Center.

• Received the Driving Force Award from Tech. Solutions Group for achieving OCC compliance for Y2K within six months for 24 lines of business.

Kelly Management Company – Jacksonville, FL July 1991 – July 1994

Financial/Customer Satisfaction Administrator

• Compiled customer satisfaction surveys from customers who had purchased vehicles for trend reports and award monthly sales awards.

• Compiled seven automotive dealerships monthly financial statements into a management statement.

Cross Properties – Brentwood, TN August 1987 – March 1991

Office Manager / Bookkeeper / Novel Administrator

• Maintained monthly financial records for Property Development, Interior design, Apartment Complex, Sewage, Walking Horse & Thoroughbred breading, and Construction companies.

• Novel Network Administrator.

• Managed 34 onsite and 57 off site office personal.

Charles M. Terry Accounting – Richmond, VA September 1984 – August 1987

Computer Accountant

• Installed and managed the first IBM PC at the firm.

• Maintained monthly financials and statements for 50 small business clients on an IBM system 34.

• Electronically filled taxes for the area’s IRS pilot Program (electronic Filling).

EDUCATION

Commonwealth Business College – Richmond, VA June 1983 – September 1984

• Associates Degree in Computer Science

• Minor in Business Accounting

Varina High School – Varina, VA

• High School Diploma

References available upon request.

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