Manager Customer Service

Candace M. Miller

Phone: 260-***-****

E-mail: **********@*****.***

Objective

To utilize the skills that I have obtained, through my experiences, to help manage day to day operations.

Education

2009 graduate of Lakeland High School

Awards

Lakeland High School

Leadership and compliance award

Work Experience

August 2011-Present: Store Manager

Family Dollar

Run daily reports, Balance petty cash, make deposits, train employees, hire employees, scheduling, payroll, schematics, Stock shelves, freshness compliance, billing summary, check in vendors, file daily paperwork, and most importantly interacting closely with customers on a daily basis

June 2010-July 2011: Teller

Farmers State Bank

Complete transaction, Help customers meet their banking needs

TT&L payments, wrap coin, count coin, run work , balance my cash drawer, balance ATM, Escrow payments, answer phones, make appointments, copy tax returns, and file insurance forms, balance cash advance machine, and cash item returns

June 2009-June 2010: HR Assistant/Manager of vault

Splash Universe/Amish Country Inn

Train new employees on their cash drawer, daily deposits for the Water Park and hotel,

M3, balance safe, count and balance cashier drawers, run daily reports

Manager on Duty (MOD), order office supplies, help assist cashiers with disgruntled guests, sort through employee applications, file invoices, and contact vendors about invoices

June 2008-June 2009: Housekeeper

Splash Universe/Amish Country Inn

Clean rooms to guest satisfaction, make guests feel comfortable, stock cart,

Help with laundry, mop/vacuum floors.

References

Alex O’Brien 260-***-****

Bethann Tobolske 517-***-****

Mackenzie Barrows 517-***-****

Skills

Team-Oriented, Detail Oriented, Self Starter, Reliable, Hard Working, Dependable, Opera, Microsoft Office, AS400, Synapses, Vertex, M3 and Ideal Software, Data Entry, Taleo, Customer Service

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