Project Management

Location:

Fedral Way, WA, 98023

Salary:

Negotiable

Posted:

July 01, 2012

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Resume:

JACK STEPHENS

***** **** ***** ** ******* Way, WA 98023 Home: 253-***-**** *********@*****.***

________________________________________

Professional Profile

Chief Technology Officer

Over 15 Years of Experience Technical Positions; Proven Ability to Manage Multiple Projects Concurrently, Lead Development organization Teams to Success, and Unify Efforts Among Sales and Marketing Teams to Achieve Business Development Goals.

Focused, dedicated, and highly motivated professional with a proven track record of success in Technical deliveries, supporting projects and programs, including scope management, quality management, resource management, schedule management, communications management, and third party contract management. Skilled in building a vision for sales success and executing strategies that generate quantifiable results. Hands-on approach to team leadership and direction; excellent communicator and relationship builder. Align sales processes effectively with leading-edge technologies; build teams and organize meetings to achieve buy-in on key directives. Demonstrated ability to partner with customers to achieve their goals while advancing business opportunities. Certified in Project Management, Project Scope Management and Project Team Management.

Core knowledge and skill areas include

Strategic Business Development Project Lifecycle Coordination & Management

Strategic/Planning/Implementation Complex Global Projects

Complex Product Sales Planning/Execution End-to-end network performance

Team Training, Mentor & Evaluation Project Scope Management

Technology-Business Analysis & Synergy Customer Service & Retention Improvement

Project Management Project Team Management

Professional Experience

PERLEGO SYSTEMS, INC. 2005 TO 2011 (December)

CTO / Vice President of Engineering

Recruited by startup to handle the complex technology integration, based upon newly-acquired server / smart phone technology from Action Engine. Directed all phases of programs from inception through completion, including marketing, all B2B (Business-to-Business) sales activities, Technical, and custom development implementation for Perlego Systems, Inc. Developed, documented, and implemented processes targeting ongoing companies doing business with Perlego such as manufacturers selling to distributors and wholesalers selling to retailers procedure enhancements to customers worldwide. Provided technical, vision, direction and guidance as well as hands-on Technical Operations for data analysis, risk analysis, trending, and report generation using the Comcast Business Internet . I provide coaching for today and for the future.

ACCOMPLISHMENTS:

Consistently met documented deadlines and objectives, supporting teams and processes, directly attributing to a 15% increase in market expansion and partners over a five-year period.

Strategized, negotiated, and successfully expanded a 20% role to a 100% role for implementation projects involving carriers, distributors worldwide; traveled frequently to deliver presentations to senior level executives, gaining approval for a small test market on trial basis, and capturing the entire contracts.

Orchestrated a multifaceted consolidation project, migrating installation services from Action Engine, to a newly created datacenter after re-designing acquired wireless technology and creating new Service-Oriented Architecture (SOA) and Software as a Service (SaaS) multi-tenant, multi-domain server, with functions including web development and mobile product development for the Blackberry, Symbian, Palm, IPhone and Android platforms. With no discrepancies or infractions noted during initial audit.

• As Vice President of Engineering for Perlego Systems, Inc. supervising a staff of 25

• Design and implement a large-scale data center to handle carrier grade traffic

• Purchase new hardware for datacenter, installed, configure, test and had weekly sprints of upgrades to data center to complete in a 4-week period

• Manage IT Hosting and operations projects using ITIL model. Project length: 3 weeks – 3 months. Team size: 2 – 14 engineers. Projects: Data Center documentation (in supporting SOX compliance), Data Center Monitoring –Collocation Move

• Managing the development and implementation of a three–tier web application to license, re-license and track over 90,000 license holders worldwide

• Managing the implementation of SOA & SaaS server for administrators worldwide

• Manage software releases for license-based and SaaS applications. Architecture: HTML, Perl, SQL, CSS, JavaScript, Java, C++. Release cycle: 2 weeks – 6 months. Team size: 2 – 10 engineers geographically distributed. Projects: license-fee software releases and SaaS software releases. Concurrent projects: 3 – 7. Translating product roadmap onto engineering program

• Manage and track (earned value analysis with schedule variance) active projects in engineering program. Perform analytics, escalate and resolute program issues with management team

• Educated upper management and championed the use of Agile/Scrum

• Collaborate with cross functional teams local and offsite to gather business requirements related to ongoing development using Estimating and Applied User Stories

• Communicate, communicate, communicate

Built an action-orient team to assist- Target, United States Army Exchange; Radio Shack with implementation of an initiative to accept pre-paid cards B2C (Business-to-Consumer) at all stores within the continental U.S; adhered to Project Management Office (PMO) standards related to project procedures, best practices, and methodologies.

• Implemented Agile/Scrum as a project management methodology within Perlego - Coached the software development teams in using Agile/Scrum

• Perform standard project management duties while providing leadership to cross-functional project teams.

• Manage and track (earned value analysis with schedule variance) active projects in engineering program. Perform analytics, escalate and resolute program issues with management team

• Designing process for technical project approval

• Worked with the Product Management, Engineering, QA, Marketing, Sales and IT/Hosting teams as well as with all levels of management within the organization

A highly motivated self-starter, who learns new technologies quickly, works well with minimum supervision and direction, professional, tactful, diplomatic, ability to multi-task and prioritize, strong interpersonal skills, proven skilled communication, problem solving skills, possesses cultural awareness, proactive and ability to work effectively across organizational boundaries and global environments.

ACTION ENGINE (AE) 2000 TO 2005

Director & Technical Solutions Specialist

Technology solution director for all program activities; to include, development process, quality assurance, customer support and led program review sessions with the newly formed company to discuss schedules, and technical performance. Provided technical, vision, direction and guidance as well as hands-on project / product management for data analysis, risk analysis, trending, and report generation and all agile/scrum product developments. Provide coaching for today and for the future.

ACCOMPLISHMENTS:

Made game-saving contribution at the global CIO – CEO conference in Portugal for Microsoft.

Knowing that AE’s wireless data software was fully functional, Microsoft requested assistance in resolving a major smartphone equipment glitch that was preventing Microsoft from delivery 2500 devices to the C-level executives at the CIO – CEO conference. I met tight timeline with the assistance of only one other vendor. We successfully delivered all 2500 devices within the timeline of four days. Demonstrated viability of AE’s groundbreaking software, up-selling 5M+ product licenses to a large European telecom services provider. This resulted in boosting the company revenues up by an average of 15% per year with a 20% bump.

Delivered $120K+ profit annually by leading a team to design, develop and deploy an educational smartphone application for Microsoft, enabling the project to later grow into a large education division.

• As Director & Technical Solutions for Action Engine, Inc. supervising a staff of 65

• Design and implement a large-scale data center to handle carrier grade traffic

• Purchase new hardware for datacenter, installed, configure, test and had weekly sprints of upgrades to data center to complete in a 4-week period.

• Managing the development and implementation of a Mobile Application Program Framework Created & tier web application to license, re-license and track over 5,000,000+ license holders worldwide

• Managing the development and implementation of SOA & SaaS server for administrators worldwide

• Manage software releases for license-based and SaaS applications. Architecture: HTML, Perl, SQL, CSS, JavaScript, Java, C++. Release cycle: 2 weeks – 6 months. Team size: 10 – 35 engineers geographically distributed. Projects: license-fee software releases and SaaS software releases. Concurrent projects: 3 – 7. Translating product roadmap onto engineering program

• Implemented Project / Agile / Scrum as a project management methodology within Action Engine - Coached the software development teams in using Agile/Scrum

• Release cycle: 2 weeks – 6 months. Team size: 10 – 25 engineers geographically distributed

• Translating product roadmap onto engineering program

• Perform standard project management duties while providing leadership to cross-functional project teams.

• Worked closely with members of Product Management, Engineering, QA, Marketing, Sales and IT/Hosting teams as well as with all levels of management within the organization

• Communicate, communicate, communicate

MICROSOFT, INC. 1995 TO 2000

Technical Solutions Manager

Worked as a key individual in development and steering of end-to-end production. I handled new releases, integration with other platforms and systems, hardware and software development as well as documentation. I secured cost-effective and high quality, global technical solutions by analyzing, suggesting and planning changes. I served as the interface for product management, strategic business units, support organizations and external vendors. I was the key decision maker in spearheading Microsoft-Gilat joint venture that developed the first two-way home internet satellite.

ACCOMPLISHMENTS:

Delivered $20M in cost reductions by initiating a low-cost ($16K) intra-company communications system in eight weeks that boosted productivity and improved SDLCs, product and service quality.

Executed Y2K project with zero failures worldwide within a six-week deadline, and using only $4M of $25M allocated budget with an elite team to spearhead all needed software and hardware upgrades.

• As Director & Technical Solutions Manager for Microsoft, Inc. supervising a staff of 170

• As Project Lead I manage: Stand-ups, Backlogs, Sprint Planning Meetings, Retrospectives, Demos, Story Board, Story Writing and Information Radiator

• Involved with the design and implement a large-scale data center to handle carrier grade traffic (MSN)

• Purchase new hardware for datacenter, installed, configure, test and had weekly meetings of upgrades to data center to complete in a 6-week period

• Managing the Program & Project of several projects at once, ActiveMovie, DVD codec’s Media Player, Internet Explorer 1-4, MSNIA Hosting team, DirectX 1-3, Multimedia Team, Capture Lab, Windows 95 & 98 testing

• Managing the development and implementation of all products, built the build machine to handle all integration with-in Microsoft

• Implemented Project / Agile / Scrum as a project management methodology within each of the software development teams and test teams. Had weekly meetings, Sprint (Weekly) and demos on Thursday to internal teams

• Release cycle: 2 weeks – 6 months. Team size: 10 – 45 engineers per project

• Translating product roadmap onto engineering program

• Perform standard project management duties while providing leadership to cross-functional project teams

• Worked closely with members of Product Management, Engineering, QA, Marketing, Sales and IT/Hosting teams as well as with all levels of management within the organization

• Handpicked to handle special projects that were handed down by CEO and President of company. Put together a specialize team of 9 individuals to handle emergency Fixes that could have crippled the company, performed Stand-ups, Backlogs, Sprint Planning Meetings, Retrospectives, Demos, Story Board, Story Writing and Information Radiator to meet all deadline imposed by the executive team on time and under budget

• Communicate, communicate, communicate

--------------------------------------------------------------- Prior to 1995 -----------------------------------------------------------------

SENIOR NON-COMMISSIONED OFFICER, U.S. Army 1973 to 1993

Responsible for training, administration, operations, electronics, computers, supply chain, and combat readiness of 1,500+ personnel with direct supervision. Managed assets worth multi-billion dollars; assets included combat weapons, vehicles and communication equipment -- all without loss. Gulf War / Desert Storm Veteran. Awards included two Bronze Stars.

• Designed and implemented the first release of an emergency communications and transportation database (DBIII+) system utilized by the Corps. This would become the first computerized and vital asset tool to assist in a 20,000 employee deployment and multi-billion dollar transportation and logistics of equipment during the Gulf War/Desert Storm saving millions of tax-paying dollars with the ability to account for all assets

• Utilized a Wang computer with an IBM emulator to develop an inventory database to accelerate decision-making process of re-allocating spare parts during a wartime environment. The accuracy and efficiency of the system resulted in millions of dollars in savings. This methodology of database design is still in use today

• Assigned as senior enlisted person (First Sergeant) in unit providing daily leadership and direction for 1500 personnel to include; individual training, disciplinary actions, military issues, personnel development and morale

• Led project management team to coordinate third-party involvement, developing a secure tactical satellite communication system to conduct live video feeds between the White House and international dignitaries

• Originated the requirements and developed subsequent business plan for identifying specialized equipment to support rapid deployment teams utilizing stand-alone and leading edge technology.

• Influential in negotiating a cost-effective software license with a third-party vendor for all software requirements to support the unit’s mission

• Had a secret clearance now it is deactivated.

Education and Training

• Certified on HP, Panasonic, RCA; Motorola; Hughes & Honeywell, Digital, Compaq , IBM (Multimedia for all models), COMMODORE & and IBM Clone maintenance course 1979 – 1993

• Certified on sever (Information Management Systems) 1985- 1990

• Certified on (Global Satellite Systems) Video, cryptography encryption, maintenance & management Course 1985- 1993

• Eight thousand hour Department of Labor Apprenticeship and training as a Video Broadcast Communication Technician

• Attended and Successfully completed courses: Microsoft C++, Microsoft Mstest, Microsoft windows1-3, Microsoft word 1-4, DBase III+, Advance DBase III+, Pctools and Virus Security systems, Word Perfect 5.0/5.1, Lotus 123 and other Lotus products, Electronic Mail Systems & Security , Intro. & Advance MSDOS

• Certifications through the University of Phoenix certified in:

o Project Management,

o Project Scope Management

o Project Team Management

o Technical Customer Service

o Six Sigma

• Instructors Training Course

University of Maryland 1975 to 1976

Business Management -Basic and Advance DBase, Basic and Advance MSDOS, Pctools and Security systems, Lotus 123, German1 & 2; Freelance, Harvard Graphics, WordPerfect 5.0/5.1.

University of Phoenix

Continuing studies at for BSIT Degree.

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