Human Resources Manager

Carolyn Johnston

*************@*****.*** ** Railroad St.

C 814-***-**** Sinnamahoning, PA 15861

PROFESSIONAL SUMMARY

Dedicated Human Resources Executive with a stellar, 20+ year record of advancement and achievement. Consistently elevate companies by generating creative, practical solutions that align individual staff effort with broad corporate goals. Won national award for pioneering a hugely successful staff development and retention program for a 500+ member enterprise. World-class leader who builds top-caliber HR teams based on true investment in welfare and development of every staff member. Strong professional network based in Pennsylvania and Maryland. Extensive knowledge of all central HR functions and principles.

AREAS OF EXPERTISE

Staff Benefits & Compensation

Employee & Labor Relations

Staff Recruitment & Development

Workforce Planning & Staffing

Policy Development & Integration

Corporate Change Management

Business Startups & Turnarounds

Vendor Relations & Negotiations

Major Operations Management

OSHA & Regulatory Compliance

Budgeting & Cost Accounting

Team Leadership & Motivation

PROFESSIONAL EXPERIENCE

Netshape Technologies, Falls Creek, PA 2007 – 2011

[Manufacturing company with 600+ employees in US and China.]

Human Resources Manager: Supported morale, performance, and retention of 1200 workers across 3 states. Drove all employment areas including recruitment, development, relations, compensation, safety, and retention. Reviewed and authorized all personnel changes and transitions. Conducted training assessment and matrix to locate and target urgent skill gaps. Led 4 direct reports.

• Increased staff retention from 70% to 98% by establishing a positive, collaborative work setting. Launched staff recognition events that effectively promoted attendance, longevity, and quality of work.

• Decreased workers’ compensation exposure 43% by establishing safety committee and light duty policy.

• Aligned and strengthened management by training business leaders on critical topics including compliance, retention, and harassment.

• Raised HR efficiency 35% by integrating Lean Principles.

• Consolidated 2 diverse locations with no increase in turnover, absenteeism, or productivity by launching a highly successful culture change program.

• Developed a cross-training program that enhanced manufacturing efficiency.

Allegheny Lutheran Social Ministries, Hollidaysburg, PA 2001 – 2007

[Health and human service organization with 550+ employees and $50M+ net assets.]

Director of Human Resources: Recruited by CEO to budget and drive companywide HR function. Orchestrated full array of functions including program development, legal compliance, benefits, manager training, and compensation. Charged with generating operations solutions to enhance efficiency and productivity. Partnered closely with senior executives and management team.

• Won national award from ASA for launching highly successful professional development program (“Lutheran Excellence Achievement Program”) that ended reliance on temporary staff, reduced turnover 23%, raised quality 93%, and cut yearly costs by more than $200K.

• Built comprehensive nurse aid training program from the ground up; secured full approval from Pennsylvania State Board of Education.

• Integrated recruitment and retention program that eliminated 70% of turnover.

Carolyn Johnston PAGE 2

PROFESSIONAL EXPERIENCE CONTINUED…

• Turned around a severely troubled facility by restoring performance standards, development, and recruitment. Took location audit results from 57 violations to zero violations in 3 months.

• Raised productivity 79% by setting performance standards that reinforced ownership of company goals.

• Deftly balanced staff advocacy and corporate goals by designing benefit plan that held costs for 6 years and granted employees full menu of options.

• Established a highly successful and fully compliant executive benefit and retirement plan.

• Resolved all 8 pending EEO complaints with no monetary exchange or legal involvement.

Presbyterian Homes, Philipsburg, PA 1995 – 2001

[Nonprofit long-term care facility with 200+ employees.]

Director of Human Resources: Generated programs to optimize all phases of staff lifecycle including recruitment, orientation, training, compensation, and recognition. Coached leaders on all employment and compliance areas. Executed strategies to raise HR efficiency and cost effectiveness. Set yearly HR and payroll budget. Positioned major gains in recruitment and retention by launching Keystone Professional Model. Presented at various national and state conferences.

• Conceived and integrated organization development program that raised KPIs across the board.

• Elevated operations by establishing fully compliant nurse aid training system.

• Achieved “deficiency free” operational status on state survey for 3 consecutive years.

• Raised morale by creating successful staff recognition program.

PRIOR EXPERIENCE

While Human Resources & Payroll Manager for Meridian Products (New Holland, PA),

cut costs $150K in 6 months by establishing culture of accountability in purchasing department.

EDUCATION & TRAINING

Currently enrolled in Bachelor of Science of a Business Administration program, Western Governor University, Salt Lake City, Utah

Anticipated graduation Date: 2013

Coursework toward: Bachelor of Business Administration (BBA), Robert Morris College, Coroapolis, PA

Graduate, Faith Based Leadership Institute, Phoenix, AZ

Annual training on areas including:

Workers’ Compensation; Work-Life Balance; Labor Law; Competitive Workforce Planning

CERTIFICATIONS

Senior Professional of Human Resources (SPHR)

State-Approved Nurse Assistant Training Program Administrator

AFFILIATIONS

Pennsylvania Employer Advisory Council

Human Resource Association of Centre, Blair, and Clearfield counties

TECHNOLOGY ADP payroll … HRIS systems

Contact this candidate