Customer Service Sales

Sarah Parker

*** **** **.

Fenton, Mi *****

810-***-****

*********@*****.***

QUALIFICATIONS:

• Excellent Customer Service

• Ability to prioritize and remain focused on the essence of an issue

• Skilled at learning new concepts quickly while working well under pressure

• Trained in Microsoft Office

• Detail Oriented

• Well organized

EXPERIENCE:

06/07 -03/10 Flextronics / Verizon Wireless

Brighton, MI

Customer Service Technician / Sales Representative

• Face to face interaction regarding cellular issues

• Troubleshoot defective devices and networking issues

• Sales of new cellular service

• Extensive data entry

10/05-06/06 Lowe’s Home Improvement

Flint, MI

Customer Service Associate

• Place orders for custom items

• Submit credit applications and credit card payments

• Provide excellent customer service

01/06-10/06 PCA

Fenton, MI

Portrait Studio Manager / Photographer

• Take memorable portraits of children and families

• Sales of portraits based on monthly bonus’s

• Set weekly schedule for myself and employees

01/02-01/05 Electrolux

Flushing, MI

Customer Service, Sales, and Installation

• Answered incoming calls

• Sales of central vacuum accessories

• Set appointments for installation and repair

• Filing of customer information

• Maintain office in a clean and organized fashion

EDUCATION:

September 2004 Hartland High School Diploma Hartland, MI

April 2010-Present University of Phoenix Associates of Arts

References Available Upon Request

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