Customer Service Sales
Resume:
Austin Tx. *****
id5h1q@r.postjobfree.com
Career Objective
I am seeking an administrative or customer service position that uses my
people skills, and my excellent microsoft office skills.
Summary of Qualifications
Experienced in customer relations, both in sales and office settings. Excellent
secretarial and administrative skills and experience. Quick learner and team
player. My greatest strength is my ability to work with people.
Work History
May 7,2012- Oct 12,2012 All Web Leads- At Home Concierge
May 10,2010- Jan 20,2011 Kelly Services - At Home Technical Assistant
Jan 05,2005 - Dec 31, 2007 Wyndam Resorts- Round Rock, Texas
Telemarketer
Telephone Appointment Setter
Feb 01,2003- Sep 01, 2004 D@M Marketing - Austin, Texas
Telemarketer
Telephone Sales
Jun 15, 2002- Sep 30,2002 J.D. Crouch @ Associates- Austin, Texas
Telemarketer
Appointment Setter
Jul 01, 2000- Dec 01,2000 Ramada Inn- Austin, Texas
Front Desk Receptionist
Reservation Specialist
May 01, 2000- Jul, 01,2000 J.C Penny, Austin, Texas
Cashier
Stocker of Infant Department
Education
Mar 2005- Aug 2015
Kaplan University- Online
Education Level: Associates Degree
Major: Educational Paraprofessional
Graduated: No
Aug 1989- May 1994
Bowie High School- Austin, Texas
Education Level: High School Diploma/ GED
Major : General Studies
GPA: 3.8
Graduated : Yes
Occupational Experience
Legal Spport Workers, All Other ( 1 yrs, 0 mos )
Cashier ( 5 yrs, 0 mos )
1. Answers questions and provides information to customers . 5 to 9 yrs
2. Bags, boxes, or wraps merchandise. 5 to 9 yrs
3. Cashes Checks. 3 to 5 yrs
4. Complies and maintains non- monetary reports and records. 3 to 4 yrs
5. Computers and records totals of transactions. 5 to 9 yrs
6. Keeps periodic balance sheet of amount and number of transactions. 3yrs
7. Learns prices, stocks, shelves, marks prices, weigh items, issues trading
stamps, and redeems food stamps and coupons. 2 to 3 yrs
8. Moniters checkout situations, issues and removes cash as needed,
and assigns workers to reduce customer delay. 2 yrs
9. Operates cash register, or electronic scanner. 5 yrs
10. Recieves sales slips, cash, check, voucher, or charge payments and issues
receipts, refunds, credits, or change due to customer. 5 yrs
11. Resolves customer's issues, and complaints. 5 yrs
12. Sells tickets and otheritems to customer. 5 yrs
13. Sorts, counts,and wraps currency and coins. 2 yrs
Customer Service Representative ( 8 yrs, 0 mos)
Legal Secretary ( 1 yrs, 0 mos )
1. Assists attorneys in collecting information,such as employment, medical, and other records.
2yrs
2. Attends legal meetings, such as client interviews, hearings, or depositions, and takes notes.
2 yrs
3. Completes various forms, such as accident reports, trial and courtroom requests, and
applications for clients.
2 yrs
4. Drafts and types office memos.
2 yrs
5. Mails, faxes,or arranges for delivery of legal correspondence to clients,
witnesses witnesses, and court officials.
2yrs
6. Makes photocopies of correspondence, documents, and other printed matter.
2 yrs
7. Organizes and maintains law libraries and documents, and case files.
2 yrs
8. Prepares and processes legal documents and papers, such as summonses,
subpoenas, complaints, appeals, motions, and pretrial agreements.
2 yrs
9. Recieves and places telephone calls.
2 yrs
10. Reviews legal publications and performs data base searches to
identify law and court decisions relevant to pending cases.
2 yrs
11. Schedules and make appointments.
2yrs
12. Sumits articles and information from searches to attorneys for review
and approval for use.
2 yrs
Secretaries, Except Legal, Medical, and Executive. ( 3 yrs, 0 mos )
1. Answers routine correspondance. 3 to 4 yrs
2. Answers telephone and gives information to callers, takes messages, or tranfers calls to
appropriate individuals. 7 yrs
3. Arranges travel schedules and reservations. 7 yrs
4. Collects and disburses funds from cash account abd keeps records. 2 yrs
5. Complies and maintains lists and records, using typerwriter, or computer. 1 yrs
6. Complies and types statistical reports, using typewriter, or computer. 1 yrs
7. Composes and distributes meeting notes, correspondence, and reports. 2 yrs
8. Files correspondance and other records. 2 yrs
9. Greets and welcomes visitors, determines nature of business, and conducts
visitors to employer or appropiate person. 5 yrs
10. Locates and attaches appropriate file to incoming correspondence requiring reply. 2 yrs
11. Mails newsletter, promotional material and other information. 2 yrs
12. Maintains calender and correspondence conferences and meetings . 2 yrs
13. Makes copies of correspondence and other printed matter. 2 yrs
14. Opens incoming mail and routes mail to appropiate individuals. 2 yrs
15. Orders and dispenses supplies. 2 yrs
16. Prepares and mails checks. 2 yrs
17. Provides customer service such as, order placement, and account information. 4 yrs
18. Records and types minutues of meetings, using a typewriter, or computer. 1 yrs
19. Schedules appointments. 7 yrs
20. Takes dictation in shorthand or by machine and transcribes informnation. 2 yrs
Computer Skills
Typing Speed : 40 Words Per Minute
: E mail Software ( Outlook, ect. )
: Internet Browser ( Netscape, IE, ect. )
: Personal Computers
: Presentation Software ( Powerpoint, ect. )
: Word Processing Software ( MS Word, ect. )
Language Skills.
English
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