Customer Service Quality Control

RESUME

Katherine M. Fitzhugh

**** ******** ******, ***** ***, Long Beach, CA 90806

Email: ************@*****.***

Telephone: 562-***-****

Field and Review Appraiser: I am an experienced Licensed Residential Appraiser. I have 10 + years experience as a Field Appraiser in addition to some Review Appraisal experience. I provide appraisals for banks and other servicers. I provide detailed market research and analysis, deliver sound appraisal reporting with professional methodologies in compliance with USPAP Standards.

As a Licensed Residential Appraiser I inspect SFR's, Condo's and Multi-Residential properties. I have provided instruction to new trainee's on Appraisal Fundamentals in reporting and I have reviewed trainee's reports for errors and ommissions for compliance. As an Independent Appraiser I have developed my own client base. I have good communication skills, provide excellent customer service, work well in an aggressive work environment and successfully complete time sensitive deadlines. I provide service for Los Angeles, Orange, Riverside and San Bernardino counties.

Professional Expertise

Single Family Residential REO and Short Sales Value Reconciliations

Mulit-Family Residential Conventional Type 70 WPM

Condos Market Research Microsoft Word

New Construction Reverse Mortgage Excel

High End Homes BPO's

Complex Properties Valuations Auditor

Employment History

Four Corners Appraisal

Long Beach, CA 2011 to Present

Independent Fee Appraiser: Research, inspect and prepare appraisal reports in accordance with USPAP Standards.

Resume

Katherine M. Fitzhugh

Appraiser

page 2

PCV Murcor

Pomona, CA 2010 to 2011

Review Appraiser: I have reviewed nationwide residential appraisals for Citimortgage, GMAC Mortgage and Bank of America. I provide technical support, maintain quality control standards, and comply with specific guidelines in addition to Fannie Mae Guidelines.

Old Republic Default Mangement Services

Orange, CA 2009 to 2010

Review Appraiser: I have reviewed nationwide residential BPO's, and appraisals for clients including but not limited to Bank of America, Chase Bank, US Bank, Fifth Third, MGC Mortgage, Sun Trust, Nation Star and REO Litton. I perform valuation audits and value reconciliations for current and prior BPO's. I provide technical support, maintain quality control standards and comply with specific client guidelines in addition to Fannie Mae guidelines.

Four Corner Appraisals

Long Beach, CA 2006 to 2009

Independent Fee Appraiser: Research, inspect and prepare appraisal reports in accordance with USPAP Standards.

Infinite Appraisal Inc.

Long Beach, CA 2005 to 2006

Fee Appraiser: Research, inspect and prepare appraisal reports in accordance with USPAP Standards.

California Appraisal Team,

Fullerton, CA 2003 to 2005

Fee Appraiser: Research, inspect and prepare appraisal reports in accordance with USPAP Standards. Instruct new trainees on Appraisal Fundamentals in reporting and inspecting SFR, Condo and Multi Family residential properties. Review and inspect trainee's reports for errors and omissions in accordance with compliance.

Resume

Katherine M. Fitzhugh

Appraiser

page 3

World Class Appraisals,

Rancho Cucamonga, CA 2001 to 2003

Fee Appraiser: Research, inspect and prepare appraisal reports in accordance with USPAP Standards. Instruct new trainees on Appraisal Fundamentals in reporting and inspectiong SFR, Condo and Multi Family residential properties. Review and inspect trainee's report for errors and omissions in accordance with compliance.

Education

Appraisal License Course, Acheson Appraisal School, Orange, CA

Real Estate, El Camino College, Compton, CA

Merchandise Marketing, Fashion Institute of Design and Merchandising, Los Angeles, CA

Continuing Education

Acheson Appraisl School

Condos & Small Units Cost Approach

Advanced Issues in Appraising Complex Appraisals

Manufactured Homes FHA Appraising

USPAP Update Laws and Regulations

Appraisal Review Fair Housing

License and Certification

OREA Residential License #AL029523

California State Licensed

REFERENCES AVAILABLE UPON REQUEST

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