Sales Manager

MICHAEL P. LOWE

** ******* *****, **** ******, NY 10516 • (m) 973-***-**** • (h) 845-***-****

********@*****.*** • www.linkedin.com/in/lowemichael

HR EXECUTIVE

Global Staffing •Talent Management • HR Operations

Accomplished HR Executive with exemplary leadership experience in global recruitment. Broad HR background across multiple industries. Expertise in building and turning-around staffing functions into strategic, responsive and high performing organizations. Well regarded thought leader in staffing industry, who leverages recent trends in labor market with latest industry developments, techniques, and technologies. Areas of strength include:

• Talent Acquisition & Mgmt.

• Strategic Planning

• Compensation & Metrics

• Process Improvement & OD

• Contingent Workforce Management

• Regulatory Compliance & Diversity

• Team Leadership

• Project Management

• HR Operations

PROFESSIONAL EXPERIENCE

INTALENT CONSULTING, Atlanta, GA 2011 – Present

Sr. Consultant and Business Development

Responsible for sales and consulting delivery in the Metro New York area for this HR Consulting company that specializes in helping companies improve their talent acquisition and talent management results.

COMCAST, Bensalem, PA 2009 - 2011

Senior Director, Regional HR Operations

HR Leader in Regional Operations for the largest Cable and Communications Company in the US. Provided leadership and direction for recruiting, compensation, metrics and compliance. Project managed annual HR initiatives including annual merit review and succession planning.

• Recruited and filled key Regional senior leadership positions, including VP HR, VP Technical Operations, and numerous Senior Directors in Technical Operations, Call Centers, and Sales/Marketing.

• Led a strategic initiative to hire 200+ new direct sales people within 6 months. Developed innovative sourcing/screening strategies, including an enhanced referral program, aggressive use of social media and internet marketing, and panel interview sessions. Started 2011 at targeted sales headcount.

• Significantly improved candidate volume and quality, and reduced time to hire by creating regional recruiting ‘center of excellence’, realigning staffing team, outsourcing front-line recruiting, and implementing a performance score card for recruiters.

• Designed the first HR Metrics report tracking headcount, turnover, hiring, terminations, LOAs, and ER issues.

• Led project to implement a front-line bonus program, and managed Regional responses to an on-line employee complaint line.

REVAL, New York, NY 2008 - 2008

Human Resources Director (Contract Position)

Partnered with business leaders to drive the rapid growth of this small, entrepreneurial, financial software company. Provided recruiting, process design, global HR, immigration, and OD consulting services.

• Instrumental in doubling the size of the firm and expanding its Global footprint from 65 – 130 employees within 7 months.

• Built the Global Marketing Team including hiring the Regional Marketing Director for EMEA and APAC.

• Hired Managing Director Sales, EMEA and several key Regional Sales Managers.

• Grew the Professional Services team by hiring Implementation Consultants in the UK, Sydney and US.

• Supported growth in APAC by creating a legal entity in India and recruiting a Reval Country Manager.

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U.S. TRUST (Acquired by Bank of America in 2007), New York, NY 2004 - 2007

SVP HR and Director of Staffing

Managed team of 6 in providing staffing of 400-500 annual hires for this renowned private bank. Personally performed all executive level recruitment for managing directors and above. Collaborated with leadership in high-level strategic planning and hiring forecasts. Built strong relationships with external vendors.

• Reduced external recruiting expenses by 55%.

• Drove referral hires to 42% of total hires by expanding Employee Referral Program.

• Collaborated with Vice Chairman in building strong Regional Leadership Team.

• Streamlined on-boarding process, improving productivity by ensuring new hires had full systems access and office functionality from day 1.

• Outsourced administrative and entry-level hiring, resulting in improved quality and speed of hire, and focusing internal recruiting team efforts on filling more strategic position.

• Led the selection and implementation of a new applicant tracking system, resulting in improved recruiter efficiency and greater compliance with government record keeping requirements.

PITNEY BOWES, INC., Stamford, CT 2003 - 2004

Director, Global Talent Acquisition

Led development of centralized recruiting function and directed global staffing for this leader in the Mailstream Solutions Industry. Managed 6 direct reports and team of 40 across US, London, and Toronto. Developed strategy for global expansion of Staffing and coordinated efforts with all other HR functions.

• Developed an internet sourcing strategy resulting in 130,000 candidates registering at web site.

• Developed variable staffing model and leveraged contract recruiters to address unexpected increases in hiring volume and other special projects.

• Built first coordinated recruiting strategy in Europe providing improved recruiting support to local country management teams and increased candidate quality and volume.

• Led project to outsource contingent workforce management and negotiated master contract.

• Filled over 5000 positions in the team’s first year of operation.

PRUDENTIAL FINANCIAL, Newark, NJ 2000 - 2003

Vice President, Talent Acquisition

Restructured and managed large centralized staffing organization delivering 3000 hires per year in support of this respected insurance and financial services firm. Led staffing strategy to boost performance, improve metrics, and reduce cost-per-hire chargeback to business units. Cultivated strong relationships with executive leadership, hiring managers, and clients.

• Improved customer satisfaction by creating client-facing teams and achieving top quartile performance.

• Increased internet hiring by 110% in 1 year by introducing new technology and refocusing sourcing strategy.

• Selected and implemented a new applicant tracking system and web front-end that enhanced user experience, improved candidate flow, and increased recruiter efficiency.

• Reduced time to fill by almost 20% and achieved average below 45 days.

• Captured reduction in cost per hire of 25% to $2,200 by slashing costs.

• Developed and on-line application strategy and instituted a paperless recruiting process.

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PRIOR EXPERIENCE

LHH, Woodcliff Lake, NJ

Senior Consultant, Workforce Innovations

Led global management consulting division

AT&T, Basking Ridge, NJ

District Manager, Management Staffing

Managed all exempt hiring in Eastern US

Global Rotational Opportunities Director, Global HR

Designed and managed global leadership development program

HR Operations Director, Resource Link

Founded and managed innovative internal temporary agency

Human Resources Director, AT&T Paradyne

HR leader for data communications subsidiary of AT&T

Manager, Corporate Training

Managed strategic planning, vendor management, and training design/delivery

EDUCATION, PROFESSIONAL DEVELOPMENT AND AFFILIATIONS

MS in Education, Marywood University, Scranton, PA

BA in English, Thouron Scholar, University of Pennsylvania, Philadelphia, PA

International HR Executive Program, Cornell University

Management Development Program, New York University

Emerging Leaders Program, AT&T Executive Education

Member of:

Society for Human Resource Management (SHRM)

International Association for Corporate and Professional Recruitment (IACPR)

CareerXroads Colloquium

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