Customer Service Position

**** ****** ***** ** #*• RICHMOND, VIRGINIA. *****

PHONE 804-***-**** • E-MAIL ***********@*****.***

JESSICA WATKINS

OBJECTIVE

To continue to advance in the customer service and clerical field.

WORK EXPERIENCE

07/2007-11/2007 Richmond Times Dispatch

Customer Service Rep

? Call center duties as needed, new subscription entries, customer service duties, data entry, credit card payments over the phone, etc

01/2007-06/2007 Abacus

Toll Collector

? Collecting toll from customer , cash handling, counting coins and currency

04/2005-01/2006 Apple Spice Junction

Customer Service Representative

? Cashier duties, cash handling, answer multi-lines to take customer orders, data entry, organizing, and other various duties

09/2003-09/2004 State Farm Insurance

Receptionist

? Answering multi-lines, cash handling, updating clients files, taking accident reports, data entry, filing, faxing, copying, preparing documents, and other clerical duties

EDUCATION

2001-2004 Virginia Randolph Community High Glen Allen, Va.

Diploma

? Graduated June 2, 2004 , G.P.A 3.0, Class Salutatorian, Received numerous scholarships as well as a certificate in Business and Information Technology

REFERENCES

Waverly Jones Veronica Gibson Shannon Pollard

Insurance Agent Teacher Retail

804-***-**** 804-***-**** 804-***-****

Contact this candidate