Yolanda Hernandez
___________________________________________________________________________
**** ****** **** **. ******, FL. 33573 Home # 813-***-**** ic2r41@r.postjobfree.com
Professional Overview
Profile
Well-qualified office professional. Experience in fast-paced environment that depends on efficiency and accuracy. Exceptionally dependable and competent. Self-starter with strong general business knowledge, communication, interpersonal skills, fluent in English and Spanish. Knowledgeable in MS Word, MS Outlook, Internet, 10 Keypad, WPM 50.
Objective
To join the office of a progressive organization where I can use my skills and gain further experience
And qualify myself for advancement with the organization.
Professional Experience
2008-2011 Data Entry Clerk - Hunter Warfield Collections, Inc., Tampa, FL.
Profit Entering new accounts for a collection agency and quality control. Non organization
that collects for Corporate and Personal Accounts with United States and Guatemala Offices.
• Exceeded expectations of processing 10 client accounts by processing an average of 20 daily.
• Out- performed quality metric of 95% accuracy of maintaining a standard of 99%.
• Nominated once for Employee of the Month.
2006-2007 Receptionist/Data Entry - Governor Control Systems, Inc., Ft. Lauderdale, FL.
Receptionist for a company that specializes in Engine/Turbine driven electrical power generation
and propulsion systems integration, servicing industrial and marine industries.
• Answered multi-line telephone system of 5 lines.
• Assisted the warehouse manager by entering freight charges on invoices.
• Verified suppliers invoices to make sure items were received and entered in the system.
• Assisted with customer credit set up for the accounting dept.
Leasing Consultant for Multi Residential Properties
2003-2006 Leasing Consultant - Pier Club Apartments, Miramar, FL.
2000-2003 Leasing Consultant - St. Andrews Place, Miramar, FL.
1998-2000 Leasing Consultant - Courtyards at Miami Lakes, FL.
• Welcomed prospects to the property.
• Conducted brief interview concerning their living needs.
• Demonstrated model apartment and property amenities.
• Provided property manager with credit, rental & job history for approval.
• Attended to residents by helping them with any issues.
• Marketing to local businesses about short-term leasing for employees.
• Prepared new leases and lease renewals.
Education and Professional Development
Washington Irving High School - Fine Arts, New York Cit
Instituto de Banca y Programacion – Secretarial Science, Rio Piedras, P.R.