Customer Service Medical Assistant

Rocio Alfaro

**** **** **** **.

Los Angeles, CA 90019

Cell 323-***-****

Email: *************@*****.***

________________________________________________________________________

OBJECTIVE:

Seeking an entry level position as a Medical Assistant where my knowledge, education and experience can be developed and make a constructive contribution to the company.

EDUCATION:

American Career College Sept. 2009- April 2010

Medical Assisting Program, Diploma Los Angeles, CA

American Career College June 2010

General Education Diploma Los Angeles, CA

SKILLS:

Administrative: Scheduling Appointments, CPT & ICD-9 Coding, Proper Phone manners, Filing, Customer Service, Typing 30 WPM, Window 98/2000, Word/ PowerPoint.

Clinical: Vital Signs, EKG, Injections (IM, ID, SQ), Urinalysis, Venipuncture (Butterfly, Vacutainer, Syringe), First Aid/ CPR, Ear Lavage, Throat Culture, Auto Claving, Tray Set-ups.

Other: Excellent Communication, Reliable, Dependable, Responsible, People Skills, Organized, Hard worker, Bilingual English/Spanish.

WORK EXPERIENCE:

Grand Avenue Imagining October 2010 - Present

Medical Assistant (Front Office) Los Angeles, CA

Responsible for answering phone calls, welcoming patients, translations, appointing patient's visits, assisting the manager with any medical and office needs, scheduling, filling, copying, and faxing.

Angel Longevity Medical Center April 2010 - May 2010

Medical Assistant (Externship) Los Angeles, CA

Responsible for front and back office duties. Performed blood draws, taking patient's vital signs', prepared patients before seeing the doctor, patient care calls, filed charts, scheduling, mailing, organized and cleaned the office, aesthetic and laboratory areas. Assisted the manager with any medical and office needs.

Muru Cosmetics March. 2006- July. 2006

Customer Service Los Angeles, CA

Handle money, answering incoming calls, filing and scanning, customer service,

handling cashier machine.

AWARDS/ CERTIFICATIONS:

Quarterly Perfect Attendance, Awards

Perfect Attendance, Awards

Honor Roll, Awards

CPR, Certified

Nationally Certified Medical Assistant (Pending)

REFERENCES: Available upon request

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