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Customer Service Medical Assistant

Location:
Philadelphia, PA
Posted:
February 06, 2012

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Resume:

Angelina Cartagena

**** ******** ******

Philadelphia, PA 19134

267-***-****

ibeic0@r.postjobfree.com

Objective

I am seeking a profession, in which, to exhibit my abilities and grow. I am a dedicated worker and fast learner. I am able to adapt to new environments quickly.

Skills

-Interpersonal Skills -Great problem-solving skills

-Bilingual (Spanish) -Able to type 99wpm

-Medical Assistant Cert. -Knowledge of Microsoft

-Great organizational skills -Phone communication experience

-Great leadership skills -Prompt customer service

Experience

February 2009 to Temple Physicians

April 2009 Philadelphia, A

Medical Assistant

Interacted with 75-100 patients weekly for multi-physician practice; interviewed patients and performed triage, including vital signs and recorded information on patients’ charts, performed pediatric and adult injections and immunizations. Performed adult venipuncture using Butterfly and syringe techniques and prepared for testing. Handled complete physicals, and urinalysis. Interacted with radiology department regarding patient results. Prepared treatment rooms for patient examinations. Performed prescription refills, filing, faxing and answering multi-line phone system, and scheduled appointments. Helped manage medical records, I filed away records and information.

December 2007 to Target

March2008 Warrington, PA

Cashier

Maintained a clean work area, solved issues that occurred in customer service, and assisted customers with any concerns they experienced.

January 2005 to Metro Mattress

December 2006 Philadelphia, PA

Receptionist

Answered telephone and took messages, placed order for companies. Filed papers, ordered supplies that were needed for production and assisted with any issues experienced by workers and/or customers.

July 2004 to Au Revoir Travel

December 2004 Philadelphia, PA

Receptionist

Answered the phone and directed the calls to needed apartments. Filed paperwork and entered data into the computer system. Worked as a Spanish interpreter when needed.

Education

2/2008-2/2009 Thompson Institute, Philadelphia, PA

Medical Assistant Diploma

9/2007-11/2007 Lincoln Tech, Philadelphia, PA

Medical Assistant program

9/2002-6/2006 Philadelphia High School for Girls, Philadelphia, PA

High School Diploma



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