Kelly A Granger
**** ******* ****, #**~ Florence, Kentucky 41042
Cell: 859-***-**** Email:*********@*******.***
Objective:
A results-driven executive, with a proven track record of effectively managing Human Resources directives within a corporate environment. Looking for career progression opportunities in a growth-orientated company.
Competency Areas:
*Performance Management*Change Facilitation*Compensation/Reward Systems*Employee Relations*
Team Building/ Teamwork*Conflict Resolution*Diversity Management*Coaching/ Mentoring*
Organizational Development*Recruitment/ Turnover Control
Education and Training:
Bachelor of Science, Business Management
Northern Kentucky University
2001- Cum Laude -3.76/4.00
Foundations of Employee Relations
ECornell University
2008
Society for Human Resource Management
Various HR training
Currently pursuing PHR certification
SHRM member since 2004
Systems Training:
Microsoft Word, Excel, Power Point, AS400/Infinium, Outlook, HRIS, KRONOS
Professional Experience:
Human Resources Manager
Belterra Casino Resort and Spa- Pinnacle Entertainment
2004-Present
Serve as the property expert and strategic business partner in all Human Resource related matters and
provide legal expertise as necessary.
Direct the Human Resource team in training initiatives, Compensation, Recruitment, Employee Relations,
and Compliance.
Continually develop and educate operational team on fair and appropriate application and administration of
policies and procedures, as well as federal and state laws. Work directly with legal resources and corporate
team to uphold company integrity.
Implement succession planning for all levels of the organization. Encourage accountability from Executive
level members towards lower level management teams to ensure proper resolution of team member concerns
and administration of policies.
Design and implement effective property level Human Resource sponsored recognition programs. Support
Corporate sponsored events and departmental celebrations to maximize Team Member engagement.
Initiate team member focus groups to develop reward systems that support business objectives.
Provide strategic and comprehensive human resources direction to 1100 team members in a Hotel/Casino
environment.
Organize and facilitate training classes as needed for team member growth. Act as a liaison to facilitate new
hire orientation for new Pinnacle properties throughout the United States.
Maintain departmental budget according to Company policies to include: on-going expense approval and
monitoring, preparation of monthly profit and loss statement responses.
Recruit and attract talent by effectively using all sources including search firms, internet and local
newspaper listings. Explored staffing levels; working within the budgets, compendiums and time frames.
Human Resource Manager/ Office Manager
Gallatin Markets
2002-2004
Provided coaching, counseling and feedback to employees as sole manager while maintaining store
efficiency.
Accountable for all aspects of budgeting, accounting, and employee issues and concerns.
Implemented new human resource procedures to keep accurate employee and company records.
Accurate preparation, execution and distribution of payroll.
Front Office Manager
Belterra Casino Resort & Spa
2 2000-2002
Directly supervised staff of thirty to ensure quality guest service.
Initiated teamwork and collaboration between various departments to increase hotel revenue.
Provided coaching and feedback for front desk staff.
Issued performance evaluations and counseling notices as necessary.
Routinely conducted employee interviews.
Controlled hotel over-booking and inventory.
Provided excellent guest relations on a daily basis, both internally and externally.
~References available upon request.