Dear Employer:

I am responding to your advertisement regarding a job opening. Please consider this letter as my formal application presenting my background, education and experience. I have 2 years experience in the retail industry and dealing with sales and customer service. I work well with people and enjoy getting the work at hand completed.

What I bring to the position is a combination of team leadership, strategic planning, and business development skills that I have leveraged to meet and exceed expectations. I analyze core operational/business functions and implement the most appropriate solutions that drive continual business growth. Examples of results from my experience with a past employer Man Alive include the following:

Exceeding daily and monthly goals.

Top 10 salesman, ranking in #1, #5, #8, and #3.

Determine the needs of the customer and match their needs with our inventory.

My résumé is enclosed to provide you with additional details concerning my background and qualifications for this position. I am certain an interview would fully reveal my abilities and enthusiasm for the opportunity to contribute to your company.

Thank you for your time and consideration.

Sincerely,

Ashley Small

Ashley Small

6421 Faircove cir.

Garland, TX 75043

469-***-****

Objective

To obtain a position in which utilizes my customer service experience.

Summary

• Two years experience working in diverse retail sales and customer service environments.

• Maintain excellent customer service skills and a proven record as a top sales performer.

• Skilled in areas of order processing, inventory control, and cashier management.

• Hardworking, energetic, and reliable; recognized for assuming additional responsibilities.

• Excellent problem solver with strong sales analysis and reporting skills.

Experience

Sales Associate

G by Guess, September 2008-Janurary 2009

• Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies.

• Interfaced with vendors concerning pricing, availability, damaged product, buy-backs, and special orders.

• Complete merchandise recovery and sales floor returns.

• Maintain fitting rooms, sales floor, and work areas.

Sales Associate

Charlotte Russe, May 2008 – September 2008

• Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies.

• Interfaced with vendors concerning pricing, availability, damaged product, buy-backs, and special orders.

• Complete merchandise recovery and sales floor returns.

• Maintain fitting rooms, sales floor, and work areas.

Sales Associate

Man Alive, September 2007- May 2008

• Sold designer apparel to a daily customer.

• Exceeded daily and monthly goals.

• Achieved status as number one of 10 top sales performers in the region comprised of 90 stores.

• Arranged merchandise on fixtures and maintains non-promotional signs on the sales floor according to Company standards.

Sales Associate

Circuit City, June 2007- September 2007

• Ensure that each customer receives outstanding service by providing a friendly environment.

• Maintained solid product knowledge and all other aspects of customer service.

• Maintained an awareness of all promotions and advertisements.

• Participated in year-end inventory and cycle counts.

• Helped customers locate merchandise.

Education

Lakeview Centennial High School

Garland, TX

H.S. diploma

Eastfield Community College

Mesquite, TX

Prerequisite courses

Sam Houston

Huntsville, TX

Fashion Merchandising

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