Well Rounded Operatons Manager

Dan Garguilo

*** ****** ******* 678-***-****

Woodstock, GA 30188 *********@*******.***

OPERATIONS MANAGER

Experienced in Operations Management with a history of consistent and constant improvement in quality and productivity with a focus on cost reduction. Accomplished leader with the experience and ability to manage and motivate a team. Expertise in procedure implementation and tracking.

Key Skills / Accomplishments:

• Proven track record of improvements in quality

• Reduced costs through more resourceful procurement and thorough negotiations

• Designed and implemented new procedures to increase productivity and reduce waste

• Managed additional projects of moving the facility, renovation of offices, building of mobile coffee shop

EDUCATION

Bachelor of Business Administration 6/2008

American InterContinental University Hoffman Estates, IL

• Concentration: Operations Management

• GPA: 3.90 (Summa Cum Laude)

• Relevant Coursework: Operations Management, Project Management, Supply Chain Management, and Organizational Behavior.

PROFESSIONAL EXPERIENCE

Operations Manager 10/2006 – 8/2009

CoffeeAM Canton, GA

• Delegated duties and tasks to production staff and supervisors.

• Evaluated employee performance.

• Negotiated pricing and terms with existing and prospective vendors and sourced new products and materials.

• Coordinated logistics for domestic and international outbound parcel distribution, LTL distribution, and inbound LTL and full truck loads.

• Managed and performed facility maintenance.

• Controlled inventory of products, raw materials, finished goods, and supplies.

• Enforced compliance with all governing agencies (FDA, OSHA, Fair Trade, NOP Organic).

• Trained all staff on products and procedures.

Wholesale Account Executive 5/2005 – 10/2006

CoffeeAM Canton, GA

• Fielded incoming sales and customer service calls.

• Entered orders and fulfillment instructions

• Generated new business through prospecting and cold calling.

• Maintained high quality of customer service in assisting all retail and wholesale customers as a product expert.

• Consulted and trained business owners on the operation of a successful coffee shop.

Nextel Indirect Account Executive 8/2004 – 4/2005

Digifone Communications Woodstock, GA

• Established new accounts through cold calling and prospecting.

• Maintained Nextel customer relations.

• Fulfilled customers’ billing, customer service, and equipment needs.

• Called current customers to increase revenue through accessory sales.

ADDITIONAL EXPERIENCE

Multiple Metro Atlanta New Car Dealerships in Metropolitan Atlanta, GA

Sales and Lease Consultant

• Approached and assisted customers in automotive purchase.

• Presented and demonstrated automobiles and features trough established sales process.

• Negotiated terms and closed the transactions.

• Generated business through calling recent customers, prospecting through daily contacts, generating repeat and referral business.

• Continually attended training courses.

Floor Leader/ Manager

• Performed normal sales duties.

• Assisted in training of sales people of sales process and product information.

• Closed deals for other salespeople.

SRT Specialist

• Solely responsible for presenting and demonstrating all aspects of Dodge SRT vehicles including the Dodge Viper and Dodge Ram SRT 10.

• Worked with special SRT technician for constant training on SRT vehicles.

• Negotiated and closed specialty SRT sales.

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