Administrative Assistant Customer Service

** ******* ******, **********, ** ***** •646-***-****• *****.*****@*****.***

Stacy Moyet

Summary

Find employment with a company where my skills and experience will be an asset to the business while furthering my knowledge and abilities in the process. I have five years of extensive skills in Customer Service and Administrative Assistant. Excellent Communication, interpersonal and organizational skills, with the ability to interface at levels.

Experience

Morgenthau & Greenes, LLP New York, NY 04/2008- 04/2011

Receptionist/Administrative Assistant

• Provide administrative/secretarial support for various departments/divisions such as answering a twenty line switchboard, greeting as well as assisting visitors and resolving a range of administrative problems and inquiries.

• Coordinate with various staff for operational support activities of the office; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.

• Operate desktop computer to compose and edit correspondence and memoranda from

• Dictation, verbal direction and from knowledge of policies of departments; prepared, transcribe, composed, type, edit and distribute agendas and meetings.

• Schedule and coordinate meetings, interviews, appointments, events and other similar activities, which also include travel and lodging arrangements.

National Basketball Association New York, NY 05/2005-04/2008

Corporate

Receptionist/ Administrative Assistant.

• Greet visitors as well as announce their arrival.

• Maintain a switchboard and transferring calls to appropriate personnel.

• Assist assistant general manager in all situations

• Maintain a list of tasks and complete them on behalf of the Assistant General Manager (involves delegation and follow up with direct reports)

• Answer and direct calls to appropriate parties or take messages

• Conduct research, compile data, and prepare papers for presentation or review by executives

• Attend meetings to record minutes

• Read and analyze incoming memos, emails and reports to determine their significance and plan their distribution

• File and retrieve corporate documents, records and reports

• Open, sort, distribute and file incoming correspondence, including faxes and email

• Plan and make travel arrangements for executives

• Review a variety of materials, including reports, letters and memos for content and recommend changes

• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with staff to provide quality service

• Oversee the establishment and maintenance of office procedures and record keeping systems.

• Maintain confidentiality.

National Basketball Association Store Retail Sales Associate

• Maintaining and controlling merchandise inventory

• Responsible for assisting customers, achieving daily sales quotas, replenishing of sold merchandise and for maintaining selling floor standards.

• Set daily schedules for other associates in the department.

• Set departmental goals for each associate to achieve by the end of his/her shift.

• General upkeep of the merchandise and fixtures.

• Accurate cash handling and execution of all forms and payment.

• Other duties as assigned by manger

Education

John Jay College of Criminal Justice New York, NY 2008-2011

Completed 62 credits towards my Bachelor for Criminal Justice Degree.

References

References available upon request.

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